based on 39676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely and responsive with friendly and knowledgeable technicians
No odor. Polite and comprehensive in education about carpeting.
clean/no residue
Professionalism
The actual cost was more than double the estimate very disappointing
fast ,quality service
Very friendly and knowledgable staff. Seem sincere and willing to correct any oversights and determined to achieve satisfactory results.
took their time to do a good job - that is the most important thing to me.
staff is always prompt and polite. Zerorez works
Freash clean carpet in a timely fashion.. excellent..!
No harsh chemicals
Our ten year old carpeting came out better than we expected! At first I thought it was time to replace it, but after seeing the job that Brett did on it, we were glad we called Zerorez again.
Nice serviceman. Quick and quality work.
I like that there is no chemicals. This prevents issues with my son who is autistic and I do not get migraines anymore when the rug is cleaned
timeliness, professionalism and way of cleaning
Jan Wallace was very professional and a hard worker. He applied pet treatment to one of the rooms. Unfortunately the pet stains reappeared. :-(
Can this be fixed?
I like that it's all natural...this is the first time our dog has NOT been sick after we've had the carpets cleaned, so I'm very impressed. Also, the gentleman who came to clean our carpets was just that, a true gentleman. Impressed with your product and your service - carpet looks and FEELS great! Thank you!
My carpet looks great. The tech was very friendly and knowledgeable about his job and carpet. He was realistic about the results and worked very hard to get the best results.
Your employee was very meticulous. He did a terrific job.
The carpets are not terribly wet, they don't have that crunchy feel when they are dry and you are always able to get the stains out. Roy the technician is friendly, helpful, always courteous and always on time. Wouldn't have anyone else clean our carpets.
I could really tell the difference in my carpet and it didn't get all crusty like it has with other cleaners. I was extremely pleased with the service. Anthony was very knowledgable and was able to answer all my questions. He did an incredible job and went above and beyond just cleaning our carpets.
Customer Service
your tech Anthony said the carpet was clean and the stains are still there customer service is the worst ,lieing about carpet been dry when he is done came back 2x still claims the carpet has no stains
Great job!
No use of soaps and chemicals.
Carpet is super and services is fantastic.
The Technician was very good and was very knowledgeable about the process.
Our experience with your company was phenomenal! Our service tech, Anthony, was a pleasure to have on our home. We were pleased with how our carpets came out!! We will use you again and we have already told many of our friends about your company. Thank you!!!
My carpets turned out beautifully.
Service excellent, product great