based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look great!
The cleaning products all rugs and carpets are exceptional. The service is wonderful and is why I continue to use Zerorez. We have 3 large oriental rugs and have found no company that brings these rugs (with fringe) back looking brand new. With other companies the rug would look nice but the fringe would look like it had never been touched, much less cleaned. I love Zerorez made even better when they have their $29 per room. If we decide to sell our home we don't have to replace the carpeting in our home - we will call Zerorez and the carpets will look new.
Great job cleaning and removing stains, no smell. Priced resonably
Courtesy of your employees and carpet turned out very well. thank you
Andrew was phenomenal. He did the best job ever. He was polite, prompt and professional. My carpets haven't looked this good for years.
Quick, efficient, friendly. Great job. Really looks good!
Bobby has always been extremely responsive and professional when he came to my home; however, the two individuals who came to my home in December lacked professionalism and just wanted to argue with me about my carpet cleaning.
First, your dispatcher did an effecient job of getting a truck to my house in a timely manner.
But the character of Roy your representative really sealed the deal; fast, knowledgable but at the same time personable, Roy made my experience with your company worthwhile and amiable. Thanks very much.
Cleans great. Tech. Very good and nice
Great job! It actually worked and only took about 45 minutes. We were shopping for new carpet and decided to give Zerorez a try.I was skeptical that the high traffic areas would improve much. Brandon came out and did a terrific job. He was very nice and professional, no B.S. and listened to our concerns and took care of us. I am very particular. The carpet is Stainmaster and only 7 years old but because of the soot in the air here in Las Vegas, the traffic areas take a beating. We even keep our shoes in the garage! Thanks Brandon and Zerorez for saving our carpet. I have already recommended Zerorez to friends. Dave J.
does not stay wet and no odor
On time....courtesy of employee......good job
I love how my carpets turned out!! 18 yr old carpets looks like new!!
The employee of your company was great and professional! I was a little worried at first when my carpet looked a little buckled the following morning but that slowly changed. Next, my grout needs to be cleaned!
The employee showed up promptly and did a great job cleaning my carpets. He explained the process accurately and finished the job in a reasonable time frame and with professionalism. I was impressed with the experience I had with zerorez and would definitely recommend them to my friends and family. I would use their services again.
Very professional
How clean my carpets turned out. The guy that came to my house was friendly and very knowledgeable about the product and how well it worked. Thank you
prompt and good service very good results.
service man Brandon was very courteous and did a excellent job.
It does not leave a lot of crap in the rug.
I believe it was Jared (please check to see if this is the name of the individual that came out)that did my carpet cleaning. I was very pleased with his services.
He is truly an asset to your company.
Professional service people, arrived in timely manner, took care of a minor issue as promised. Great company!
Smell good work fast organic
We like the professional service and results
Awesome! Second time I used the Las Vegas based service. The technician was terrific: Careful in my unit, spoke to me about his work, showed me high traffic areas and how he could improve the look! Terffic experience.
No chemicals used. Carpets become very clean the person doing the carpets are friendly and courteous.
We have used Zerorez many times and have always been very satisfied especially with no odor after the cleaning and the softness of the carpet as well. Our only complaint this time was that there was a lot of areas on our tile adjacent to the carpet where apparently the scotchguard dispenser leaked and left residue on the tile with one spot very large in the family room. We will still use your services but pay more attention to finish the job without leaving work for us to do. Also we always move all the furniture (small stuff) in advance so some consideration should be given from a price standpoint since it reduces your work load and time required. In the past there have always been 2 people this time only one which limits how much other furniture can be moved as well. Nobody is perfect but you guys come close. Pay attention to the litte things to keep your customers happy. You should give consideration to repeat customers and to those who refer your company to others.
You were so efficient and we like that there is no residue and it dried overnight. Love it. I am telling all of my friends and family. Thanks to Ken.
Pet friendly!
I love that my carpet looks beautiful and the customer service is exceptional.
Quick and easy. No smell after completed. Service people are friendly and competent.