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based on 28818 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
good staff,good results
The service was exceptional. The gentleman was professional, courteous and thorough.
Christian the service rep was very proffesional, helpfull and friendly. He did a wonderful job on cleaning the carpets. I will definatly use zerorez again
The techs were awesome...very friendly and informational!
How quick it was done and the way it was done on our rug.
The process is very effective in removing stains and keeping them from returning. Customer Service is top notch and professional.
Carpets were very clean, smelled fresh, not sticky. This was fourth time I have used Zerorez in 4 different places.
The technician was very knowledgeable and courteous. He did a great job and made me feel comfortable having him in my home.
Some of the cushions of our couches were not vacuumed completely.
Good customer service and follow through.
Our travertine floor looks brand new. We are very happy with the result.
Great service!
Everyone I have ever spoke with is always courteous and the tech did a great job too!
Cleaning does not leave my carpeting soaked for days.
There was residual detergent left on the chair I had cleaned. The guy picked it up yesterday and was supposed to drop it off at 9 AM today. We received a phone call at 9 AM from him saying he was on his way. Running late is ok it just would've been nice to get a heads up. When trying to figure out a time that he could drop it off he wasn't very helpful, stating I guess we'll just keep it. No apology or anything. In my one of work that falls under bad customer service. I just hope the 5-6 window for this afternoon goes a little better.
The serviceman was prompt and did a good job. They were friendly and efficient.
Prompt arrival time, my rugs and upholstery were cleaned to my satisfaction. Friendly technician explained procedure, etc.
Zerorez always tries to do a good job. Their representatives are very helpful.
We prefer the cleaning method used by Zerorez over other companies. For this particular visit, we were very pleased at the service as the technician did everything he could to remove a particular stain out of one the carpet areas. Plus, both bathroom floors were cleaned and the tile looks brand-new. We really appreciate all your efforts!
It was fast and thorough. I had the pet treatment and my house smelled great.
Loved the tech and loved the job done:)
perhaps my expectations exceeded what could be done with my carpets. the technician was very helpful and competent.
Reps are courteous and do a good job.
Rugs look great. Tech was awesome. I ended up sealing the tile floor also. Thanks.
they are the best ! smell good , work good ! Your the only one to call!
Technician was very helpful and knowledgeable
It works!
The technician was so sweet and accommodating of my dogs, cat, and 2 tiny humans.
EVERYTHING !!!
Professional, sent pre apt information, did a great job