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based on 28823 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and courteous
Workers are pleasant and efficient. There is no residue when they finish. A good company a good product we recommend it.
GOod job, Ryan is great . YOu just need to improve on the reliability of your vans. RYan s wouldn't work and we waited an hour for him to,continue . The replacement van was sent to the wrong address by you r office. I 'd rather have the $25 off the service on Friday.
The method for cleaning carpet/upholstery does not leave everthing wet. Dries fast!
Natural and limited drying time
so far carpets still look great
The rep was on time, very courteous, friendly and polite. He was protective shoe booties, and was very thorough in his cleaning.....he even removed a stubborn stain for us! The entire cleaning process was minimal invasion on my part. Overall, EXCELLENT job!!
Service and no residue can't get no better
Robert was very professional, courteous, and knowledgeable. After touring our house, he recommended we also consider cleaning our tile floors. He explained it would save us money to do it now and said he could work within my time schedule. He finished the job on time and left the looking even better than when he arrived.
Friendly, efficient technicians; n soap or chemicals
Your cleaning process works great and your servic tech is outstanding.
Very professional and competent.
Polite and prompt service and quality of work
I really like the carpet. Looks and smells great. I was hoping the couches would come cleaner but Ben set my expectations pre cleaning and asked it I wanted to move forward. Thanks
short dry time, no odor
Our carpets are light colored and we have 2 small children and a puppy. ZeroRez was able to get the stains out of the carpet and it looks great!
Quick And Pro.Service
Who knew what beautiful tile was under the crud?
Unfortunately, the majority of the time I make a recommendation the experience is not as stellar so I am fine giving a recommendation with the warning that it may not be the same even though I have had a great experience, other than the lack of followup to pick up items left behind after multiple reminders.
I had 2 friends that had used Zerorez and were completely satisfied. I saw your add on facebook and sent a note that evening..I called Zerorez the next morning and they were able to fit me in the same day. Dell the service technician was so professional and did an outstanding job...my carpet looks brand new! I will definitely use them again!
My carpets looked great after having them cleaned by Zerorez and they didn't have that
Sticky soap feel afterwards. My house smells clean too!
Worked well and quickly.
Polite and friendly people. Very professional and thorough. Did a very good job.
Carpets look great and dried quickly.
Training employees to be more friendly and give a thorough walk through of the services they are providing
He took time to explain the hard use our family gets because of wheel chair patient.
Honesty, on time service, great product!
Prompt, friendly service. Quality clean.
The technician listened very well and he did a very good job
I like having no residue left on my carpet.