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based on 29361 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and easy. Zerorez did a great job on our carpet tiles in the office.
We were thoroughly impressed with our carpet and tile cleaning. Brad was very informative and personable.
THEY WERE ON TIME AND THERE WAS NO HIGH PRESSURE SALES TO ADD ADDITIONAL SERVICES. THE PRICE QUOTED WAS WHAT WAS BILLED AND PAID. I WILL RESERVE JUDGEMENT ON THE SPOT REMOVING CAPABILITIES UNTIL NEXT WEEK WHEN THROUGHLY DRIED
Great service"
Excellent job.
Not as happy with the pet treatment which was applied on a stain.
Great service....great job! Wonderful technician who answered questions and was very knowledgeable. Carpets and tile floors look amazing...haven't looked this good in years. Would recommend to anyone at any time.
The product dries quicker than the old steam method. Removed soil. Service was courteous.
Reliable, great results on carpet
Ben did a great job cleaning our carpets and furniture. A bit pricey. But you do get what you pay for.
Showed up ahead of schedule, thorough
The service guy was amazing and the carpet and tile look brand new. Great experience for the first time using the company.
Our carpets needed some TLC. Zerorez did just that. They look great. Thank you.
The customer service is excellent and the cleaning of my rugs is exceptional. I recently had 4 oriental rugs cleaned and the rugs came out beautifully with just a topical cleaning, as there was concern that the rugs would bleed. Ivan did a fantastic job, and really took care of the rugs. He tested an edge of the rugs to see if they would bleed and they did, so he applied the topical treatment. The rugs looked more vibrant after the cleaning and I was very pleased with the outcome. Zerorez is the place to go if you have expensive oriental rugs.
Our sofa looks amazing. Love how fast it dried, and the employee was extremely friendly and so polite. Will definitely use again in the future. Awesome company I highly recommend. Thank you
Service and technician were outstanding. I typically don't complete these surveys but in this case you deserve to hear. The experience was more than positive from the very first call to the billing process and followip. Thank you for a job well done! Very reasonable prices too!!
It was GREAT service and Alexa was GREAT over the phone! Great customer service! GREAT! GREAT! GREAT!!!
The service is excellent; He is in, cleans, and is out again in jiffy time. However, the cleaning is thorough and the operator moves the small objects without expecting us to prepare. The carpet looks fresh and fluffy, smells good, and dries fast.
Tech was friendly, courteous and took time to explain exactly what he would be doing. We were very pleased with the price we were quoted and, upon completion of the cleaning, we were more than pleased with the results. We will definitely be calling Zerorez for our next cleaning and plan on recommending your company to all our friends and family.
WOW! My tile looks amazing! It looks like I had new tile installed! Our tile is original to the house, so it was probably installed 18-20 years ago. Now it looks like new - grout lines are super clean and white. Deep stains in the carpet in two bedrooms are gone! I am so impressed with your process! I'm recommending you to everyone!
Have used you before. Always do a great job.
I love zerorez
I like that there are no harsh chemicals left in my carpet.
Zerorez always does a good job cleaning my carpets. They arrive within the schedule window and efficiently clean all selected areas.
Quick service. Carpet cleaning was great.
Your customer service was excellent.
Professional technicians and less water & soap in the carpets
Initially the carpet cleaning looked great but as we moved into the house and looked in closets and at the edges of rooms, it doesn't appear these areas were vacuumed before being cleaned.
I like the cleaning process you use. Staff was on time. Able to remove basic strains without additional charge.
Professionalism.
I gave you an 8 instead of a 10 because it took two trips. Had you guy's done this good a job the first time, I would happily give you a 10.