Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28850 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 16, 2020 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

On time, friendly, right to work.

Good job.

Report a concern   September 15, 2020 — Rated 9 out of 10 by D.W. Zerorez Jacksonville
What do you like about our products and services?

I like the chemical free products you use. I appreciated how the technician explained things clearly to me. I appreciate the discounts you offer the customers

Report a concern   September 15, 2020 — Rated 10 out of 10 by Dan Maser Zerorez Jacksonville
What do you like about our products and services?

Always a great experience

Report a concern   September 15, 2020 — Rated 10 out of 10 by T.B. Zerorez Jacksonville
What do you like about our products and services?

Very happy with how the carpet feels and the house smells so clean!

Report a concern   September 15, 2020 — Rated 10 out of 10 by Yvonne Lucontro Zerorez Jacksonville
What do you like about our products and services?

Fantastic job, carpet looks like NEW

Report a concern   September 14, 2020 — Rated 10 out of 10 by Tiffany Scott Zerorez Jacksonville
What do you like about our products and services?

Seen in our neighborhood

Report a concern   September 14, 2020 — Rated 9 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

Your serviceman was prompt, courteous and thorough. One question - My wall to wall carpet had been nice and snug with no wrinkles. Now I have some! Will they go away over time? Please respond! Thanks, Art Last name removed Email address removed

Response from Zerorez Jacksonville:

Thanks so much for talking with me this morning! I'm so glad the wrinkles went away with the drying process and the carpet looks great. We're looking forward to working with you again! Have a great day!

Report a concern   September 14, 2020 — Rated 0 out of 10 by K.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The carpets don't look much better than before. There is snake like streaking in the hall way and living room where the technician sprayed whatever chemical he used before cleaning. I realize the carpet is old, but it has been cleaned before with much better results.

Report a concern   September 14, 2020 — Rated 10 out of 10 by T.V.W. Zerorez Jacksonville
What do you like about our products and services?

Always courteous and an excellent job.

Report a concern   September 14, 2020 — Rated 10 out of 10 by Holly Sheehan Zerorez Jacksonville
What do you like about our products and services?

Finally got my tile and grout cleaned and sealed! I've been talking about getting it done for years and finally did it. Wish I had done it a long time ago. Austin at Zerorez was awesome. He was friendly and professional. If you've been thinking about getting it done, definitely call them!

Report a concern   September 14, 2020 — Rated 10 out of 10 by Maryanne Mann Zerorez Jacksonville
What do you like about our products and services?

I was extremely pleased. My livingroom and bedroom carpets look like new. Kitchen tile too.

Kevin is a a good worker and nice too.

Report a concern   September 13, 2020 — Rated 10 out of 10 by Kimberly Berdet Zerorez Jacksonville
What do you like about our products and services?

Great job and service

Report a concern   September 13, 2020 — Rated 10 out of 10 by K.D. Zerorez Jacksonville
What do you like about our products and services?

Austin was wonderful, cleaned well.

Report a concern   September 13, 2020 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Cleaned up everything beautifully.

Prompt, Polite, reasonable.

Have used before will use again!

Report a concern   September 13, 2020 — Rated 10 out of 10 by J.Y. Zerorez Jacksonville
What do you like about our products and services?

So far the service has been great. However, I am awaiting my oriental rug's delivery (3 more days). Will have a better idea then.

Report a concern   September 13, 2020 — Rated 10 out of 10 by Julie Cooper Zerorez Jacksonville
What do you like about our products and services?

We were very satisfied with the service that we got, all the people who we dealt with were very nice and helpful.

Report a concern   September 13, 2020 — Rated 10 out of 10 by C.D. Zerorez Jacksonville
What do you like about our products and services?

Professional friendly technicians! Great job!

Report a concern   September 13, 2020 — Rated 10 out of 10 by Sharon Hill Zerorez Jacksonville
What do you like about our products and services?

Professional, timely and polite!

Report a concern   September 13, 2020 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

Great work

Report a concern   September 13, 2020 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Easy, no water tap required, non toxic products... win win

Report a concern   September 13, 2020 — Rated 9 out of 10 by A.F. Zerorez Jacksonville
What do you like about our products and services?

I am very happy about carpet cleaning but couch is a different story. It seems each time I had my couch cleaned, there’s some inadequacy. Not sure if it’s the problem of tools or product. I had a green love seat cleaned this time and after it dried, it has some distinct markings on it, like some area got a better scrub some didn’t. I hope I don’t have to live with it till next service.

Report a concern   September 13, 2020 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

I was very happy with the service I received.

Report a concern   September 13, 2020 — Rated 2 out of 10 by W.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The cleaner arrived and did not take care to notice whether we had pets. He then left the front door open so his hose could come in and allowed our two cats to escape.

Report a concern   September 13, 2020 — Rated 10 out of 10 by W.H. Zerorez Jacksonville
What do you like about our products and services?

Best cleaning you will find

Report a concern   September 13, 2020 — Rated 10 out of 10 by Haley Frawley Zerorez Jacksonville
What do you like about our products and services?

Very friendly and thorough technician

Report a concern   September 12, 2020 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

We have used Zerorez for over 20 years since they opened here. They are professional and there is never a residue left after they are done.

Report a concern   September 12, 2020 — Rated 10 out of 10 by J.A. Zerorez Jacksonville
What do you like about our products and services?

The effectiveness of the tile
cleaning and the professionalism of the technician.

Report a concern   September 12, 2020 — Rated 10 out of 10 by G.K. Zerorez Jacksonville
What do you like about our products and services?

Arrive on time and get the job done Always please with the results

Report a concern   September 12, 2020 — Rated 10 out of 10 by Ted Hopkins Zerorez Jacksonville
What do you like about our products and services?

Tech was very friendly and knowledgeable. Pricing very reasonable

Report a concern   September 11, 2020 — Rated 10 out of 10 by Denice Drake Zerorez Jacksonville
What do you like about our products and services?

I like that I have no allergic reaction, nor do my pets while still getting beautifully clean carpets. The bonus is that they are almost dry by the time the technician leaves. Please do not misunderstand me. They are not completely dry but awfully close to it by comparison to other cleaners. My first experience with Zerorez was when I had tried to clean my own carpets & over wet them. If you’ve ever done the same, you know what a terrible sour smell comes with that method. Zerorez came to the rescue and made my soggy mess right & left me with fresh smelling, nearly dry carpets. Can’t say enough good about them!


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