- Phone: 904-891-0631
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based on 29343 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We won't hire Zerorez again. Our couches had light stains on the arms- they are still there. For $375, our 2 couches and arm chair don't look much/any different. The tech left our front door open during the cleaning without telling us- we have cats and it was stressful not knowing if they had escaped. I think the tech should have mentioned it. I scheduled it for 10am on a workday. I didn't realize how loud the compressor would be and my husband works from home on video calls. Because the door was propped open, the noise was pretty loud inside. I regret hiring Zerorex. It was expensive for no benefit and some irritation.
Great Service!
I would high recommend Zerorez. They are highly professional. Our technician Kyle is very nice. He got the work done in Timely manner.
I submitted this previously, but Ian did a FANTASTIC job. He was very professional, has excellent customer service skills and made sure he knew which areas I wanted to spend special focus on. Thank you!
The value of your products is very good. My technician was respectful, was able to come early and gave us a first time customer discount to clean my couch.
Joseph did an amazing job. We are so impressed! Would definitely recommend.
Great service and reccommendations.
Clean carpet with no work on my part
They do a good job and carpet looks fresh for a long time
Friendly and professional carpet cleaning
Your service is wonderful!! The gentleman who provided my service was just great!! So professional and such a gentleman.
The technician that came to my house was extremely knowledgeable and friendly. He has a wonderful attitude and explain the services in great detail.
I would highly recommend the services
I love how everything is so clean
Job well done.
Your service associate that came here was on time and extremely polite. I did a great job. That’s all I’m gonna say.
The services provided by Jake P was outstanding. Very knowledgeable and experienced. 10/10 would recommend !
Kenda was amazing, took pride and care in getting the carpets cleaned.
On time for the appointment. Everything was explained prior to service. Knowledgeable technician did the work.
Friendly technician, explained the process, and has done an excellent job.
Our service person was awesome. He did a great job with the carpets.
The cleaning professional was very kind and did a great job!
I've used Zerorez Jacksonville several times now and each time I've been happy with the technicians and the results. They come on time (or sometimes call that they can come earlier which is great !), they put booties over their shoes, they wipe up any water drips on the floor, clean up is great and the work is quick and efficient. My rug comes out great every time and smells so nice.
Your product is very good. It cleaned the tile in the ground. Excellent, the carpets came amazingly. Clean your technician was very professional and on the whole experience was a 10 plus I would definitely recommend you to everybody.
Alex was very conscientious of the water getting where it should not and did a thorough jib cleaning the carpets as well as the furniture. You need mote employees like him.
Easy to book. Prompt response to our request. Professional, friendly service. Results are great.
On time and did great work!
Colton was professional, courteous and knowledgeable. He did a fantastic job getting our carpets and tiles cleaned.
On time, professional, user friendly website, friendly employee, great service
The one large spot that I wanted cleaned which is the reason I called is still present. Cleaning the carpet was a waste of $150.00. The rest of the carpet was is excellent shape to begin with because the carpet was brand new last summer.

Excellent service and great results! Kendall Schroeder went to great lengths to get the hoses into my hard to reach condo unit.