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based on 30135 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rug cleaning quick and more efficient (better results) than doing myself with my rug cleaner. Zerorez tech on time, polite, professional, did great job. Dont like that smaller area rug over double cost cleaning wall-to-wall carpet. Be sure to move furniture if u want rug underneath cleaned. Technician did move 2 heavy chairs for me. Overall very satisfied.
We love your friendly customer service, punctuality and professionals who do an excellent job! We are always pleased with your service.
The technician was very nice and punctual!
The staff is very helpful,courteous Each time they have cleaned my carpet I have been satisfied
I have used this company before and have been very pleased, although I do think the technician missed a small area on one of my chairs that he cleaned. I did send pictures of missed area.
I was so impressed by how well and often Zerorez communicates with its customers. I knew exactly what the cost would be, when to expect the service, and even got a 15 minute alert when our service person was on his way.
Dries Quickly
Jermoine provided excellent service, was attentive to the difficult spots, thoroughly inspected his work to make sure he had done a truly professional service.
good people
The spot treatment system works very well. Carpet is not soaked after the cleaning.
Easy to schedule, price is fair, on time and friendly.
Chemical free!
Our technician did a great job, was knowledgeable and very professional.
Friendly and knowledgeable employees.
I have no complaints.
Was very friendly and professional.
Tech cleaned everything very well and was very professional
My floors looked great and the service technician was polite and did an amazing job
Vey friendly and thoughtful…wonderful service
objectively my experience was unsatisfactory. The carpet was still wet after 24 hours. The technician told me it would be dry after 5 hours. The E-mail I got from Zerorez pror to the cleaning stated that it would be 6-8 hours to dry. The job was completed at 9:30 AM the day of the cleaning. The following day I was able to reach the Manager (Mike) and he was able to shuffle his schedule to get someone to come out to the house and facilitate drying the carpet. The technician who came out used two large blow dryers and a grooming brush. I did appreciate that effort by the Manager.
Great overall service and communication
Everything
our cleaning specialist was very knowledgeable and friendly. He went above and beyond when cleaning our carpets.
Quality of the work, and the care and professionalism of the employee that did the work. Will use them on future projects.
I like how clean and outdoor free it is after Zerorez cleans our carpets. Just as always the representative was friendly and efficient!
Collin did a great job and was very thorough in his explanations.
Super friendly and quick
They do a great job :)
Received excellent service from Jermoine who carefully and thoroughly cleaned our carpets. He was attentive and took care of any particularly difficult spots he encouontered.
Don was a great guy did an excellent job