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based on 28838 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I just do t feel like Zerorez does a great job cleaning carpets/rugs.
There is a traffic area on the corner of one of my rugs that is not clean. Does not look like it has been cleaned at all. Seems like you are all into up selling instead of cleaning.
It wasn’t like this when I initially started using your company.
Could you please send some out back out to re clean the corner of my rug.
Thank you
Andrew was professional, courteous , very diligent snd responsive to our requests for additional assistance on some areas of carpet. Everything left neat and clean . Thank you. A10 out of 10. Thank you.
The young men who were here were the best we have ever had clean the rugs and carpet. We will want them from now on in our home.
Thanks
Joy Webb
Clair with customer service was very helpful and accommodating. The technician, Henry, was prompt, professional, and did a great job cleaning our furniture.
Excellent service! All employees that have come to our home to clean our carpets have been exceptional! This last time we had Ramiro Jaenz. I would request him back anytime! Friendly, polite and very professional.
Pleased customer.
Henry was efficient and treated me well. Have used you multiple times.
The technicians were very professional, prompt, and gave lots of attention to detail. I would highly recommend them. Thank you for taking such good care of our home.
Fantastic service, very courteous and did a great job cleaning my new rug and the stairs. Highly recommend
Victor was professional helpful and highly skilled. Provided excellent suggestions after listening carefully. Executed flawlessly. Would highly recommend
Everything was great
Service was outstanding. Ramir was efficient, polite, and did a fantastic job. Our tile and grout look like brand new - after 15 years of use. I did not want to put my furniture or rugs back; I just wanted to marvel at my immaculate floors. A+++
They worked pretty well on my nasty carpets, though didn't get them brand new-but can you really expect that?
Great service. On time, professional, courteous, and clean!
Always great service, work and professional
Zerorez always has the best customer service. Every tech I’ve encountered has been friendly and gives great suggestions for what my home needs. The service performed by the techs has always been outstanding and I’m always amazed at how great the cleaning is. When I moved out of my last apartment, the manager asked who I used for the carpet cleaning because it was so well done.
I've been using them for several years and will continue to. My carpet looks brand new every time!
Very professional team. Easy estimates. Very good clean tole and grout and carpet. My house smelled great afterward
Mitch was great! and highly professional.. he explained the entire process of cleaning my carpet in full detail and got the job done in a short amount of time. My carpets are like brand new!!
Thank you Mitch and Zerores!
Service by Don Penton was great. He was on time and completed the job as communicated.
Very personal technician, on time and did a great job.
Kendall was great. He went the extra mile.
Prompt, quiet, professional
True cleaning with limited chemicals and no residue. Also, employees are very professional and knowledgeable.
Friendly, fast and helpful service!
Professionalism and great customer service. Quality work and a decent price👍🏻
Great results and customer service.
Showed up on time. Knew what he (Andrew)was doing and courteous.Explained the process and what we should do after he was done. The carpet is cleaner but the high traffic areas, well, that's why they're called high traffic areas. Still looks considerably better. Overall, we are satisfied with the cleaning and service we received.
Service tech was on time, professional and polite. We are pleased with the results. Carpets are so much cleaner.
Our technician did a great job, thorough, professional and friendly. Will recommend highly.

The carpet looks amazing as well as the sofa and recliner. Great job.