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based on 29103 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sticky residue left on sofa. Could barely tell a difference after cleaning, our chair actually looked worse than it did prior. Huge waste of $200
I was prepared to replace the carpet but did not have to. Will recommend to anyone needing carpet or tile cleaned. Great job
My tech, Felton Respess, was amazing. I will be requesting him on my next cleaning. He took the time to explain the different services and we ended up extremely satisfied with his quality of work. Will highly recommend him to friends!
Lou did a great job cleaning my tile floors !!
Have been pleased with all cleaning done by Zerorez from rugs to carpets to tile flooring.
Great service at value price.
Excellent service by Teddy. Very communicative.
Customer service from start to finish 😉
outstanding individual's, Super job.
The professionalism of your staff is amazing. Very polite, efficient, and mature.
Timely, explanations with pictures. Cleaning was great and smells seem reduced to minimal within 24 hours. Great customer service
Jake was very professional and did an excellent job on the carpet.
I will request him for future service
Thanks Jake!
Availability.ease of scheduling. Colton was easy to do business with.
Great service and product
On time, profeasion, pokite and great service.
Teddy was great!!
They always do a great job!!!
Service was great.
Called to get rug cleaned. Gave me a price over the phone and could come the next day and clean it.
Guy came out and tried to up sell me on getting a different kind of rug cleaning that was going to cost more money but results would be much better. But did not say how long it would take until I had already said yes and he was preparing the invoice. Company came back later that day to pick up rug. Then I was told it could take up to 3 weeks to clean. And I had to pay in full upon pickup. I won’t use this company again.
Quick service and free fly employees
Cleaned tile and grout so it looks like new.
Perhaps 2 workers instead of 1. A nice guy but seemed to be having some difficulty moving eqpt. and cleaning at the same time
Not really satisfied, and there was sticky residue left on the floor after it dried in the areas of the house that were not designated for cleaning. I'm sure it was the hose being pulled from room to room leaving water or cleaning solution behind. He tried to mop it up but missed some areas. I really expected better results.
Very knowledgeable and friendly.
Rep
The technician arrived as scheduled. He was very pleasant and completed the work in a little over an hour.
The job was well done and we look forward to using ZeroRez in the future.
I got a phone call when the technician was headed to my home with an ETA giving me a heads up. The technician was polite and professional and explained the different products and services to me. He did an exceptional job and was very careful not to scratch the dry wall and door with the hose. I will use him and zerorez again.
Excellent service! Top notch
Jaylen did a fabulous job on our carpets. He was very professional, personable and courteous. If everybody you hire are like him you will be in business for a VERY LONG TIME.
The service was very professional and thorough. I'm very pleased with the products that you use and the drying time is quick. I would certainly use your services again and recommend it to family and friends. Thank you Zerorez!
Friendly, reliable, do a good job everytime.