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based on 29351 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything came out very good,the only thing this time the service man was very friendly an did the best with my carpets. The only thing I stayed in all day my time was 11-2 with a few calls back an forth they got someone to come around 330, that did upset me because if I known I could had done something with my early day😢
Excellent service provider.
The employe was great and cleaned my carpets in a timely matter and look fantastic.
They work amazingI’m
I appreciated the speedy time for the work and the fact that I didn't have to wait all morning for the technician to arrive. The work was great and the price was reasonable.
Great service and results!
Smelled good and not overwhelming.
Kendall was very polite and informative. Our carpet looks and smells great!
Your products work wonderfully and the service is exceptional they take the time to listen to any concerns you might have and they do not rich through the cleaning they are very thorough and detailed oriented.
Ease and courteous of scheduling, prompt, attentive and professional service
This is the first time I’ve used Zerorez. I’m very happy with the finished product. The team member who cleaned our sofa and area rug was considerate and professional. I plan to use Zerorez in again for other cleaning needs.
Friendly, professional service. Post work cleanup was outstanding.
Friendly, professional service. Guys cleaned up the mess they made to the point there was no evidence they were even here.
Great tech, knowledgeable and detailed. Friendly and easy to work with.
The cleaning job looks great, but it has left a very bad smell, like mildew or pet smell.
The technician did a great job and did inform me the bad stains might come back. I just was not aware that your service was only a surface cleaning until after the service was complete. I ended up pulling the carpet up completely the day after I had my carpet cleaned because ALL of the stains came back and it wasn't drying. So that might be helpful to add to the conversation prior to the service.
The technician, Jaylen Kelly, was very courteous and careful with our furnishings. He did a very good job throughout the cleaning process and worked hard to remove some of the difficult spots that I pointed out. I will request Jaylen next time I need your services and recommend him to others. Thank you!
Looked beautiful after it dried Jacob was very professional and manner able very neat
Just a great job with very respectful employees!
Anthony is wonderful. He was so patient and explained everything to me and when I changed my mind multiple times he was so kind and understanding. He did a really thorough job and I would 100% have him come again. The rugs, couch, carpet and tiles all look great!
Great cleaning of my rugs!
My rugs and carpet look great. The technician was very nice and competent.
Jaylen did a great job!
First, Cory Smith did an outstanding job and was professional and kind.
Second, your staff and products are your best advertisements. They both work very well.
Third, scheduling is easy, and I know my rugs and tile floors will be clean. I have complete confidence in your services.
Still have a stain on the carpet and charged over $100 more than quoted
Technicians were knowledgeable, personable and efficient.
Morgan did a great job
Let's start with the immaculate truck and its equipment. The personnel were friendly, competent, and very efficient. They cleaned up after completion and left the premises better than when they started. The pictures of the insides of the ducts, before and after were a testament to the quality of their work. The price was quite reasonable and expect to be immensely pleased as the dust levels in my home are minimal.
Tech was on time and very knowledgable. Carpet and sofa look like new.

No residue leafed in the carpet.