- Phone: 904-891-0631
- Visit Website
based on 28813 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are good - excellent technicians for this visit!
Ethan was very helpful and polite. He explained what he was doing.
Great service & professional.
Efficient and effective. Pleasant worker.
Timely , friendly and caring about a job done well . I’ve had 3 techs over the time I’ve used Zerorez everyone has been extremely consistent. Great job
I am a frequent user and have never been disappointed until now. Most of my rooms are very clean but one of them looks worse than before it was cleaned. The whole area that was scrubbed has what looks like the dirty areas leaked through. it just looks really bad. Can someone explain waht happened and can it be fixed,Please call me on my cell at Phone number removed.
Thank you
Name removed
Kendall and DJ did a great job. They got a spot out that I was sure would be there forever. Both very friendly and knowledgeable.
Your company and employees are very courteous and efficient.
Everything was easy to schedule, price was good and our rep was amazing! 100% recommended
I was really pleased with both of my services from Zerorez...carpet and duct cleaning. For the duct cleaning, I was really impressed with the knowledge and helpfulness of the tech. I did not feel pressured to get any services done, they simply explained the procedures and how it may help my allergies. He frequently said, "It is up to you." He explained how the dryer vent looked good, so we probably didn't need to do that, so we crossed that off and instead did a microbial spray. I could feel the difference in my place within a couple hours after cleaning out my ducts. I was glad I had it done. You never know what is lurking in the ducts that could affect your sinuses and allergies.
Professional service
Nathan was over the top. Very impressive, understanding, knowledgeable, and mostly respectful and kind. I’d definitely request him to comeback for service.
Easy to get appointments. Good pricing, tech was fantastic
It works very well, I had some pretty tough stains and it took them right up. The service tech was soooo awesome . A super nice guy.
Great value and great technician
Great job! Very professional and efficient!
Very goof
I like the Zerorez method. The techs are always very good and I am happy with the results.
The product works excellent on my furniture and the technician provided excellent service.
Gabriel did a great job, came earlier than expected which was great! Efficient, polite and professional, great combination!
Prompt, thorough and educational.
excellent service, service provider was friendly and efficent 10/10, will use agian
Very knowledgeable and patient staff that explains products, processes, and procedures truthfully! I asked a lot of questions and was skeptical about upselling unnecessary products… googled my questions and information provided by technicians was spot on. Will fully trust these people in the future!
Service was very good and accommodating
Jacob was very professional and courteous. He did a great job and was very thorough.
Prompt, professional and thorough. Very satisfied.
Makes my rugs look like new. Friendly helpful employees and very careful not to leave any mess.
I used the carpet cleaning service and was very pleased with my experience. Ethan was extremely knowledgeable
Less chemical odor . Ethan did a great job cleaning our carpets. He’s polite and knowledgeable with products used and his work.

Once dried, the carpet was still looked dirty, as if clean with dirty water. It was very noticeable where the cleaning fluid penetrated the carpet and rack through with the cleaning device. The places that were preconditioned due to bio debris were cleaned extremely well and I am very pleased how it turned out. Around the couch, not so good. Overall, the carpet is cleaner than prior condition but there are areas that could have been cleaner. It’s very hard to tell the condition when wet, that’s why I didn’t have him redo these areas.