- Phone: 515-327-9000
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Client Testimonials
Very informative and prompt. Did a good job.
Service was exceptional. He explained each step and clarified bill before starting.
Jaylen was amazing! So professional. He wasn’t just a technician he was a full on restoration consultant. Taught me about and fully described every step of the process. Costs were fully explained in detail BEFORE the job began. Courteous. Friendly. Fast. AMAZING.
They did a great job with the equipment and products to clean, and that they did
Jaylen was very professional and did a great job.
Augie was knowledgeable and hard working. He did a great job! I would use him again.
Courteous, professional and carpet looks and feels great.
How knowledgeable and thurough they are.
Carpet looks great after getting cleaned! The guy who came out and did it was very helpful and explained what he was gonna do and was great to work with!
Jalen was awesome! We’ve had him twice now. We have an older dog who has accidents and Zerorez always freshens the carpet like new.
Easy to book online, good price, and quick service!
I had a major juice spill on my couch and was worried it was ruined, but **Jalen** from did an incredible job! He worked so hard to make sure every bit of the stain was gone, and the couch looks brand new again. Jalen was professional, thorough, and really went above and beyond. Highly recommend!
My carpet looks like brand new
Very knowledgeable agent that was sent to the house. Friendly and helpful.
Great service, very professional!
Service Representative (individual who did the actual application) was outstanding!
Good job
I cannot say enough good things about Zerorez.
They recently cleaned all of my elderly grandmother’s carpet, and the situation was… genuinely challenging. Due to mobility issues, her dog had been using parts of the carpet as a bathroom, and the condition of the carpet was far beyond a routine cleaning.
Not only did the technician work with me, but he stayed and put in the time and effort needed to truly do the job right. There was no rushing, no judgment, just professionalism, kindness, and an incredible work ethic. The results were honestly astonishing. The carpet looks and smells clean again in a way I wasn’t sure was even possible.
What stood out most was the compassion. This wasn’t just a service call, it was someone understanding a difficult family situation and going above and beyond to help.
I’ve used Zerorez before in my own home and had great experiences, but this visit truly reinforced why I’ll continue to recommend them without hesitation. If you’re looking for a company that combines skill, integrity, and genuine care for their customers, this is it.
Thank you for treating my grandmother’s home with such respect. It meant more than you know.
Great service.
Great experience 😀
Daniel was very knowledgeable, but not pushy. Great attitude!
Great communication with the guy who came to clean my recliner and carpets! Took his time and did an amazing job!
He did a great job!
The carpet looks like new and he was able to get spots out that I thought were beyond hope of getting out.
MJH
Your technician was fantastic.
Angel was very attentive to my needs and exceeded my expectations with his efficiency and customer service. Thank you!
He did a great job. The floors are looking new again.
The tech was very knowledgeable, helpful and listened actively. We weren’t sure on how to clean up our pet mess and needed an expert opinion without the pushy upsell. Couldn’t be happier with the service.
Ease of getting an appointment scheduled online without a long wait. The technician was polite and courteous. The service met our expectations and took care of the high traffic areas in our house.
Worker was on time, did a good job and was very thorough on explaining what he was going to do.
I was able to schedule an appointment over the phone for the time that met my schedule. The representative, Jenny, was responsive, personal and professional as she detailed the areas and treatments I wanted to have performed.
Auggie was on time for the appointment, went over all areas to be completed prior to starting, gave me his opinion on areas and then started the cleaning process. Once completed Auggie went over drying time and other items of note. Once the carpet was dried There were no issues with what had been completed.