Client Testimonials

Harold was very professional and did a great job on my carpet.

I liked that it cleaned and softened my carpet again and the service man was very nice and did a great job!

It was very clean the carpet thank you for such great job.

I like the use of steam and natural products.
Also didn't need to wait long for the apt.
The technician was friendly and efficient.
Carpet dried quickly. All is well.

The cleanliness... Knowing it's going to be deep cleaned.

Carpet is clean and dries rather fast with no apparent residue and stays clean.

The technician who came to do our carpets was friendly and professional. He moved furniture as needed and the job was done quickly. we had a few spots of staining and the products were able to get the majority of those spots completely cleared. Very happy.

I thought that Rick Carper did a great job with the cleaning service. He was also running a little ahead of schedule, so he call to see if we'd like him to come earlier. We did, so he did.

I've already given Zerorez contact information to another neighbor and a friend. I don't know if they contacted the company, but I did give you an excellent referral.

We did have an issue with the $25 for completing the survey, so I emailed the local office. They responded right away and handle this very professionally.

They are environmentally friendly.

I had a problem with my carpet not being properly cleaned and they sent someone to fix it

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Easy to schedule appointments and staff is very personable and professional. Did a great job, very happy with results.

I like that zerorez uses a pet friendly product to clean the carpets and furniture. Our service technician was early, which was fine, and he was friendly. Our service technician was honest and upfront when we asked about cleaning our sofa and stairs, as far as pricing and ability to remove stains. The service technician advised us it would take 12-24 hours before the carpets were dry and ready for furniture, and he was spot on. the cleaning service did not leave a "bad smell" and left our carpets looking fresh and clean.

Friendly, prompt, efficient

I really like that you use orange instead of carpet shampoo.

Representative was fast and efficient and did a good job.

The carpet does not feel sticky and looks really good. All spots and stains were removed.

The man was very professional and I felt he was honest about what needed to be done. He did an excellent job.

professional technicians
straight forward pricing
timely
no crunchy carpet

Quick and easy, carpet looks great!

Process was quick, the guy was friendly. Best of all carpets look great and smell so clean! Thank you.

How the product cleans the carpet, recommendations and honesty of staff

service people, price, ease of cleaning

Great job on cleaning my carpet and furniture

From the phone call I made to schedule the appointment to the reminder call the day before scheduled service to the technician who came out and attended to my carpet cleaning I had the most respect full service a company could give. Great job!

Our awesome technician Cody went above and beyond st explaning the process and making sure we knew what to expect.
He treated our home and pup with such care! And our vents are now squeaky clean and my husband and I can breathe easier!!

The gentleman who cleaned our carpets was professional, polite, careful and gave good direction. He deserves a kudos!!!

Your technician, Justin Thomas was very helpful and professional. He did a very thorough job! I'm always happy with Zeroez. A friend came in today and said "it looks like you have a new carpet!"

Very friendly, informative, a quick!

Justin called and arrived right at the beginning of the time window set by the Zerorez agent. Justin was very respectful of our home and everything involved in the cleaning process. He listened to and showed true concern for our issues in the carpet. He set and exceeded expectations, and cleaned parts of the carpeted floor and steps that frankly we had come to accept as nasty gremlins that would be with us until replacement. He Smiled - something I really appreciated - and he worked hard, as though this was his own home. The carpet looked new when Justin was done, and he gave me booties for my feet so I could inspect before he wrapped it up, rather than yank all his equipment and hand me a bill before giving me a chance to seek satisfaction (the tactic used by the previous company we used a number of months ago). AND, as part of the initial evaluation of the dirt and problem areas, he quoted me a price up front, and stuck to that price once done; no unexpected surprises.

We will absolutely recommend Zerorez (and Justin if available) to everyone we know. A Job Very Well Done!

Thank you Justin!

Thorough job