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based on 83930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
fixed the problem but expensive
Trevor was awesome!! He showed up on time, is an excellent communicator, and I really appreciated his attention to details!
The tech doing the work was excellent
Service technicians were excellent and completed the work extremely well and to my satisfaction. However, the cost is much too high!
My carpet was very clean I highly recommend Zerorez!!
very professional cleaner that came to clean the carpets, liked the quick response with all questions etc highly recommend zerorez to friends and family
Fantastic experience. He was efficient, professional, and I plan to use them again.
I like that there is 0 residue left. I also like the price.
Green products. Professional. Prompt and friendly and cleans carpets well.
Inexpensive. Made an old darkened carpet look off white and almost new again...including much used steps! The work man was polite, listened to what I wanted and did a great job. My second time and I will use them again.
Great Service. On time. Great results.
A job well done!
Genuinely care about pleasing customers. Prompt, courteous affordable.
Professionalism and punctuality
Very professional and excellent service!
The carpet was thoroughly cleaned and the technician was very friendly and knowledgeable. I will definitely use y’all again.
They’re all clean products and the technicians really take the time to explain the process and answer any questions along the way.
I like the fact that Evan was on time. He was very knowledgeable about the job he was doing and offered advice on how to take care of carpet in between the suggested yearly cleaning. Which I will be getting to take full advantage of keeping one of the biggest dust trapping filters in my home. Since yesterday's cleaning I can already tell the difference in how it has affected my allergies. No sneezing or runny eyes for me. Thanks Zerorez for the awesome job!
Their products are kid and animal safe. Their prices and they schedule you quickly.
Donte was excellent. Professional and polite
Called in thinking I'd get a reputable company. Instead, I felt like I had been scammed. I wss advised to get pet treatment to thoroughly clean carpet.I was advised they could treat areas for pet urine @ $75.00/spot the size of a basket ball, which would be over $500.00. Then, I was offered another treatment to clean the fibers of the carpet. Since the spots would return if i went with the $99 special. Wound up spending $250. & they did not get the smell out.
Disappointed that I heard about Zerorez on a Christian radio station.
Would have liked carpet thoroughly cleaned for what I paid.
Zerorez was short staffed on day of. My Technician came 1.5 hour early completed work within minutes, seemed way too quick for 3 bedrooms..
The technician was able to clean the carpet,tile and wood flooring. He was very professional, informative and did excellent work!
The tech that cleaned my carpets was great!
Carpet cleaning
The associate was friendly and informative. The results on my carpet were wonderful and I will definitely be back.
Like product and people are nice
I like that you use natural product, and the explanations are great. However, the odor that was in the front room remains after the deodorizer you use wore off, which was yesterday! And the spots I showed the technician remain
The fact no chemicals are left in the carpet.
Thorough deep carpet cleaning without residue, very professional technician, very reasonably priced!
The carpet cleaner was very personable and helpful. He did a good job.