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based on 83930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Anthony from Zerorez transformed carpet my wife wanted replaced and made it look new again. This is a big win.
Anthony was the best and, if possible, we would like him to come back when we schedule cleaning in the future. Which we will now do regularly.
I like the professionalism of your techs. The tech worked quickly and kept us informed every step of the way.
They did a great job. Courteous, on time and thorough!
Jeremy was very friendly and did a great job. And was very thorough.
Great job Randy!
Great Service! Would recommend. On time and awesome work!
Friendly customer service from beginning to end. Your products and services are the best in the area.
Be more attentive to the dirty areas pointed out.
The stuff to clean the carpets smelled great and the service tech was wonderful. Such a nice man. He was so sweet to let my 12 year old son follow him around the entire time and he talked to him like he was an old friend. He never acted like he was bothered by him. What a great employee you have!
You show up when you say you will & do an excellent job.
Your service guys were so professional and nice! They explained each step with me.
Great product, great customer service.
Professional and effective carpet cleaning
Try to find a way to get to the absolute edges by the woodwork trim.
Efficient, effective, great customer service
Products clean very well and leave no crunchy texture
The technician didn’t come prepared. It took 1.5 hours to get extra hose delivered. The carpet did not improve, the carpet is not really bad just some light dirt spots I wanted removed. They are still there. The grout in my bathroom is inconsistent
My carpets looks great! The technician was very helpful and professional.
I don’t feel the carpet got cleaned and it was and hard and crunchy when it dried.
Great product and service by the technician.
It’s was great service
Good quality, smell is gone!!! Quick and effecient
Not using harsh chemicals. The technician was also very professional and he answered all my questions to my satisfaction.
No harsh chemicals friendly technicians
The purity of the clean.
The technician was great! Our carpets feel better and our animal smells went away.
Very knowledgeable and professional
The cleaning process works very well and gets the carpets clean. The technician was easy to work with and didn't try to cut corners.
The service man who cleaned my carpet was excelent and very polite
I liked the service techs and the service they provided. They were on-time, and finished in a timely manner. They also answered all my questions and were super friendly and helpful. I do want to note that the carpets weren't "like new" and you could definitely see the difference between the traffic carpet areas and the areas that used to have furniture on. The tech explained that it's just the natural deterioration of the walked on areas, and I'm sure if they used some kind of strong chemical it may have looked "newer", but I definitely prefer the powered water method if it means the stains won't reappear in a few weeks like they do when I've tried the rented machines.