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based on 83891 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great responsiveness & customer service & a great price
I like the pet cleaner for my rugs. It takes away the smells. The staff is knowledgeable and efficient.
The service man showed up 20 minutes late, after the 4 hour window. His cleaning tool broke at the joint and water spewed all over dresser, walk, box springs, & bed frame. Also saturating area of carpet. He said, "that happens & you never know when it will happen". He tracked water, dirt down hardwood hallway. I asked if I could at least get a discount & he said I would have to call the main number, which I did. Nothing resolved. Very disappointed in service, and I was so excited to use Zerorez.
Tech was very professional.
Paul the technician did an excellent job on cleaning our carpets. They look brand new.
The whole process from beginning to end, Evan was very professional and cordial.
I thought the service was terrific. My technician was professional and a really nice guy!
And my carpets look amazing! I never thought they could look this good again, they're white and I've spilled a lot of things on them over the years (including red wine and permanent hair dye), but it all came out and they look as good as they did the day I moved in.
Also, as a pet owner, it was great to be able to have the inevitable pet stains and bacteria cleaned out without chemicals that might be dangerous to my animals.
I give you guys an all around 10/10.
Professional service
Really expensive and definitely not zero res. Stiff and all stains and smells still there.
Buddy Daniels did a fantastic job on the carpet in my apartment. Also, he is a personable guy who didn't even seem irritated by my yappy little dog.
Great experience with a very professional cleaner!
Great service and wonderful results
Timely and professional did a great job
Quick scheduling, very friendly technician, very good results, a little pricey.
Your product is perfect...NO SOAP! and your services are most professional!
The technician I had was absolutely amazing. He was so professional and took great time and care to my carpets and area rugs! Never before had I ever had such outstanding customer service!
Professional and fast service
Natural products, great results, dries fast, friendly service. Our technician was very professional and helpful.
Excellent service. Floors and carpet look amazing!
Always use Zerorez. Knowledgeable people and a clean carpet with no residue?
The service was quick, efficient and very professional. Carpets looked great.
I like the technicians they're always very polite and on time and informative. I like that you don't leave any residue on my carpet. I like that my dogs don't show any allergies after you clean the carpet. I like that they can usually get every stain out and my carpets look great!
Cleaners be a little more cautious with their cleaning equipment
Your ads should mention that the price in your ad is only for a certain size room and if your room is larger the price is higher. This misleads the public.
Paul and John were super professional and efficient. Excellent customer service!
Your company cleaned my office carpets yesterday. Your technician was professional. The carpets were markedly improved after he finished the process.
My representative, named Marcus, was very personable and well spoken. He did an excellent job. Give that kid a raise!
you (Dalton HIggens) did great job for me.
They did a very good job
Tech was friendly and explained the pet treatment.