Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83891 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 14, 2020 — Rated 10 out of 10 by Linda Dunn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My experience with Zerorez was perfect!!! The technicians were excellent. I was impressed and delighted with their service and the products they used on my carpet. I won't use any one else!

Report a concern   February 14, 2020 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was the best!

Report a concern   February 14, 2020 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets Jeremy cleaned for us look like new! Jeremy was very knowledgeable and an extremely hard worker. Also, we found him to be very pleasant and nice to work with. Will definitely ask for him the next time we need service.

Report a concern   February 14, 2020 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and quick

Report a concern   February 14, 2020 — Rated 10 out of 10 by B.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the service provided. Will definitely recommend and use again.

Report a concern   February 14, 2020 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were quick and efficient and the carpets look great when they were done.

Report a concern   February 14, 2020 — Rated 7 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was a nice guy. However, he spent a lot of time stating what he could not clean.
The last time the carpet was cleaned, was by another company. Their technician pointed out the problem stains and stated that he would do his best. Better to say what you will try to do rather than what you cannot do.

Report a concern   February 14, 2020 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! Great value!

Report a concern   February 14, 2020 — Rated 10 out of 10 by Virgil Vahlenkamp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of chemicals, speed of service, worker very nice!

Report a concern   February 14, 2020 — Rated 10 out of 10 by Susan Grimes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   February 13, 2020 — Rated 10 out of 10 by Stacey Odom Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth was very knowledgeable and did a great job.

Report a concern   February 13, 2020 — Rated 10 out of 10 by B.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timeliness, customer service and end result

Report a concern   February 13, 2020 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that your products are eco-friendly and your technicians are very thorough.

Report a concern   February 13, 2020 — Rated 10 out of 10 by Edward Chappell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Appears to be well done

Report a concern   February 13, 2020 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent. Carpets look great!

Report a concern   February 13, 2020 — Rated 0 out of 10 by L.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

$500 for a single room

YOU TOOK ADVANTAGE OF MY DAUGHTER. SHAME ON YOU.

YOU WILL BE REPORTED TO THE BETTER BETTER BUSINESS BUREAU

WE GET 3 ROOMS FOR $99 ALL THE TIME.

WE HAVE SPENT SO MUCH MONEY WITH YOU AND YOU DO NOT APPRECIATE IT.

Report a concern   February 13, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job! We will use you again.

Report a concern   February 13, 2020 — Rated 10 out of 10 by P.A.A.J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works.

Report a concern   February 13, 2020 — Rated 10 out of 10 by Carmen Gourgourakis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and efficient carpet cleaning

Report a concern   February 13, 2020 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent experience, service and the technicians were great

Report a concern   February 13, 2020 — Rated 10 out of 10 by Jane Diogu Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is efficient

Report a concern   February 13, 2020 — Rated 10 out of 10 by Julie Powell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets always look great afterwards. Technicians are professional, friendly and arrive on schedule. I always use Zerorez.

Report a concern   February 13, 2020 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was clean but it was also very wet. Was unable to bring furniture in until late Sun afternoon with ceiling fans going full blast.

Report a concern   February 13, 2020 — Rated 10 out of 10 by John Hopkins Sr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had Zerorez out to clean my tile. Torrence did a great job! It is so nice to have the grout lines look brand new!

Report a concern   February 13, 2020 — Rated 10 out of 10 by Cathy Burkey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan Gray was my technician. Evan was personable, knowledgeable, and did a great job on my carpet and rugs. He took time to explain everything to me and was thorough in doing the cleaning.
I would recommend Zerorez to anyone who's interested in having their carpets cleaned.

Report a concern   February 13, 2020 — Rated 10 out of 10 by Margaret Kopel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that they are chemical free and how well they work. :)

Report a concern   February 12, 2020 — Rated 10 out of 10 by P.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did the job well. The carpet is clean. Thanks.

Report a concern   February 12, 2020 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Terry did a fantastic job. He was courteous and thorough. ZeroRez is the only carpet cleaning company I will use.

Report a concern   February 12, 2020 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My the treated carpets in my home (2 rooms, stairs, and 2 bathrooms) are greatly improved and I look forward to the next time I vacuum them and see how they look then.

My only comment/concern was that it took until this morning for them to dry and in the meantime we had no choice; but, to walk on them given their location.

Report a concern   February 12, 2020 — Rated 10 out of 10 by Aaron Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Absolutely loved Chavis! He explained everything so well. And did a great job on our carpets!


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