- Phone: (214) 372-5326
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based on 85423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You do a great job.
Fresh smell, no residue. good technicians.
Everything!!! Zerorez just makes it all so easy! It starts from the very first contact with their customer service representative. There's no guessing or a lot of questions, they knew exactly what we needed and efficiently processed our request. They made our appointment time extremely convenient and let us know days ahead what time we coukd expect our technician. On the day of our appointment we received a text with a 20 minute lead time and our technician arrived as scheduled. He introduced himself. Our technician was Roberto. He was dressed professionally, wore a mask and shoe covers. He told us exactly how he was going to service our home and asked us if we had and questions or concerns. He finished quickly and cleaned up after the job. There wasn't a speck of dust anywhere. He even shared with us a video of the air ducts and showed us some of the contaminants he removed. We couldn't have been more thrilled. It is very rare to find a home service company that respects your home with this kind of diligence and makes the overall service a delightful experience. We noticed that the cost for our service was much less than quoted by DalWorth or Stanley Steemer and honestly after speaking with both those other companies we were concerned with their level of expertise. We're hooked and Zerorez customer's for life!
Great associates and do a great job cleaning the carpet
Excellent service and love love love the way the house smells so clean after the service. Will definitely use again!!!
I like it that you don't use chemicals and that there is no residue.
Tech was prompt and courteous. carpets are clean!
my carpet looks and smells so much better.
CJ did a great job cleaning our 10yr old carpets! They look brand new and fluffy again. No more dog smell!
Easy to work with and do a good job!
Efficient service, no lingering odors, quick drying
Quickness in scheduling
Carpet turned out great!!
Friendly and Knowledgeable person who came to my home and performed the work.
Darwin was great!!!! Your customer service is horrible!!!! Erica was very good!!
Very satisfied with the services. Would definitely use the company again.
The person that came out did a good job explaining the services provided. Carpet looks & smells much better!
Very nice man who came to clean my carpets. They look much better and he was a very fast worker. Very good price for what was cleaned. I liked paying online and the fact that the worker wore a mask. Thank you!
Affordable and quick service
They did a great job cleaning our carpets! We would totally recommend this company to our friends!
The technician was great.
The tech was very friendly and efficient. He wore a mask and we practiced social distancing.
Your process gets carpet very clean.
No harsh chemicals or harsh smells
Tech was Professional and friendly. There wasn’t an odor left in the house and the carpet dried well
Everything is top notch! From scheduling, to arrival, to cleaning & leaving! The service techs are professional and courteous. They answered all questions & even gave us tips to maintain the look and longevity of our carpet.
I like that the quote is gone over before the work begins, and choices are talked about and are clear. I like that the house does not smell of urine or deodorizer afterwards. It smells clean...AND IT IS! The carpet looks like new when the service is complete, and I have white carpet. The agent is thorough and friendly. Would never use any other company.
Honesty
Clean, quick and courteous
Quick, friendly , suggestive, explain everything, helpful