Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83891 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 15, 2020 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff, easy booking. Carpets look great!

Report a concern   March 15, 2020 — Rated 10 out of 10 by Vincent Mancuso Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did the job extremely well!

Report a concern   March 15, 2020 — Rated 10 out of 10 by Mike Hughes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We thought Justin was very professional and got the job done in a timely manner. All of you were great about keeping us notified all the whole process. We will be using you guys over and over. Thank you, AAAA++++

Report a concern   March 15, 2020 — Rated 10 out of 10 by Michael Snow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors are clean and technicians are professional and efficient.

Report a concern   March 15, 2020 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough. Great service!

Report a concern   March 15, 2020 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mr. Gray was very patient and thorough with his work. He was sincere in his work and is greatly appreciated.

Thanks,

First name removed

Report a concern   March 15, 2020 — Rated 10 out of 10 by Kathleen Abell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Serviceman was excellent and very professional as well. Friendly and just a nice guy great for your business, a credit to Zerorez!!

Report a concern   March 15, 2020 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The services provided were great! Our technician was awesome, he explained everything that was happening along the way.

Report a concern   March 15, 2020 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very impressed by the service provided by our Zerorez technician! Our carpet looks and smells like new and it is a relief that there were no harsh chemicals added during the cleaning process. We will be returning customers to get our tile and grout cleaned by Zerorez as well!

Report a concern   March 15, 2020 — Rated 9 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service

Report a concern   March 15, 2020 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ali was very nice and did a great job. Yes I will recommend you for cleaning carpets. Thank you for a nice job well done. Name removed

Report a concern   March 15, 2020 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and quality service!

Report a concern   March 15, 2020 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleanest and most thorough carpet cleaning I’ve ever experienced!!!

Report a concern   March 15, 2020 — Rated 0 out of 10 by K.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

9 days later and my carpet looks as it did before it was "cleaned" by your company. Actually it was about 4 days after that it began to look the same as before. My experience was nothing like I saw on tv during the demonstration; as I watched your company clean carpet, I could actually see a difference. Sadly that was not my experience. After it was completed, I asked about some areas that's still seemed dark and was told that as it dries it would lighten and that wasn't the case. I'm disappointed and dissatisfied with my experience. Seems like a waste of money.

Report a concern   March 15, 2020 — Rated 5 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We called a day or so after the cleaning. We left a message that we smelled a souring odor in our master bedroom and no one called us back. It has now been over a week with no response. The other two rooms are fine, but we feel the master needs to be re-cleaned or something.
Name removed
Phone number removed

Report a concern   March 14, 2020 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I know I can count on Zerorez to get the stains out of my carpet. Thank you!

Report a concern   March 14, 2020 — Rated 10 out of 10 by William Megron Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was very profesional and corteous.

Report a concern   March 14, 2020 — Rated 10 out of 10 by Steve Hannon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the guys attitude and personality. He walked me through the process and made sure I understood before he got started. i was satisfied with the service. He cleaned my carpets really really good! Great service!

Report a concern   March 14, 2020 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

courteous, efficient technician, did an honest assessment, did not perform unneeded service.

Report a concern   March 14, 2020 — Rated 10 out of 10 by Samantha Spears Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are no residues left in my carpet to collect more dirt. Everything is so clean and there’s no chemicals.

Report a concern   March 14, 2020 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have been using zerorez for a number of years and you have extended the life of my carpet. Employees are very prompt and professional. Great Job!

Report a concern   March 14, 2020 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet were cleaned and the stains were removed.

Report a concern   March 14, 2020 — Rated 10 out of 10 by Lonnie Rothgerber Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest, professional, customer Service, and attention to detail. We will glad to have ZEROEZ come back to our home, for their excellent service. Thanks Charles, you did an excellent job.
Thank you again
Lonnie Rothgerber

Report a concern   March 14, 2020 — Rated 10 out of 10 by Jerry Szczepanski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked so bad and then after it looked amazing! I’m a big fan now!!

Report a concern   March 14, 2020 — Rated 10 out of 10 by Sherrie Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job was done quickly and professionally by a very polite and helpful technician.

Report a concern   March 14, 2020 — Rated 0 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet doesnt look any better than it did before. The guy that was here made it sound like it would look new. This was NOT worth the money spent and I would like someone to call me. Phone number removed.

Report a concern   March 14, 2020 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech Jeff was very accommodating in getting thr full details of what we wanted and needed. He was also very honest and disclosed information that previous company estimates did not. Would definitely use services again without question!

Report a concern   March 14, 2020 — Rated 9 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks

Report a concern   March 14, 2020 — Rated 10 out of 10 by Trina Ard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who cleaned my carpets was very nice, knowledgeable, polite and respectful. He did a great job. A couple of the more major stains in my daughters room have shown up again after drying, but at the time when he left, everything looked great.

Report a concern   March 14, 2020 — Rated 10 out of 10 by Jennipher Jess Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had great service, carpets feel so much better (we had a dust issue)! Thank you!


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