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based on 85423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I accepted that l was canceled twice, but the job was very inferior the the previous jobs zerorez has done for me in the past. I had to go in and clean the spots in myself. I thought he had cleaned it, but when l had to remove the spots myself, it was a bad job. The wood floors has his foot prints all over the floor as well.
Glen is very professional, pleasant, and worked very hard to deliver a house with extremely clean carpets. Excellent Job!
Thank you for sending the second tech back to fix the soap area. All areas look great now, will use Zerorez again.
Technician was super friendly and knowledgeable about the products being used.
Outstanding customer service!
Very polite and thorough.
I've used them for years and they always do an excellent job..The carpet looks like new when they are finished. Their technicians are courteous and professional. I wouldn't use anyone else and always recommend them to friends.
Friendly staff, good technicians that are prompt and do an excellent job.
Initial pricing was good. But adding on the pet treatment, the deep stain treatment, the protectant, etc... gets way too expensive, WAY too fast. It was going to make the total over 4x more. Plus the “minimum rooms required” makes it pretty unreasonable. The basic cleaning is pretty good, it just didn’t do much more than shampooing with my Kirby honestly.
Very efficient and the carpets were excellently cleaned
Friendly and very thorough technician
carpet looks good but all the stains came back now that it has dried.
Technician was awesome. Very Pleasant, answered all my questions, made sure I was happy with the results and instructed me on what to do to keep our carpets cleaner longer. Thank you so much.
Courtesy, cleanliness and personality from Collin. Very professional. Did an outstanding job! If there was a score higher than 10 he would get it.
SAFE for children AND pets!!!!!!
I was most impressed with the technicians knowledge and recommendations for my rooms.
Great job! Carpet are spotless and the young man very professional.
Very courteous and professional!
Our carpets look like new! Our technician was thorough and explained exactly what to expect. He was very polite. Thanks!
Prompt, professional, did a great job with a really dirty carpet
Carpet looks amazing and Raymond was so great about explaining products and options! Very happy with the results.
Excellent, prompt, and high quality service!
Great techs
It cleans in one go and is environmentally, animal and people friendly.
Fast, easy and friendly service. The work was completed quickly with no chemicals and the carpets look and feel clean.
My technician was prompt, courteous, and professional. He was very thorough and did not make a mess. He also gets a 10 rating.
quick service with no muss / fuss, awesome attitude of the team that came to the home.
The cleaning was done very quickly. I’m not sure how much time was spent on certain spots. I was told by the technician that 2 spots came out, but they didn’t. That’s my bad for not checking before he left like he asked.
Better spot treatments
I am consistently pleased and impressed with my Zerorez services. I have been using your company for many years and will continue to do so. Services are easy to schedule, and the pricing can't be beat. The technicians are prompt, courteous, and do a very thorough job
Great job and great service!