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based on 85417 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service and results
I have been a client for over 5 years
I had my carpets cleaned this week and very pleased. I like the fact that no soap products are used and your employee did a very good job. This is the second time I have used Zerorez and will continue to do so.
Very professional technician who wasted no time assessing the areas to be clean, setting up, getting the work done, and explaining any issues he discovered.
Air duct text said there was mold. We had Servpro pit and they confirmed it was dust. We got charged 127.00 for nothing because your tech was too lazy Suggest additions training for Jermery.
I am a returning customer that is always satisfied with the work that the technicians do cleaning my carpet. What ever they use doesn't leave any dirt residue behind .The techs are always courteous and respectful and they do a great job . Thank you Zerorez . I just had my carpet cleaned by Zerorez and they did another great job.
Today’s technician did an excellent job! My carpet looks and feels awesome, thanks!
Professional...helpful...friendly...thorough.
Excellent response time and terrific technician. Every step carefully explained with options from which to choose, and recomendations for future service needs.
Clean smelling and it dried fairly quickly
The carpets are cleaned very well and the technicians are courteous.
The healthy approach to carpet cleaning!
He came in and found the area and got it clean and left. All of this in just over an hour.
Thanks
He was pleasant, polite and did a good job cleaning my carpets.
Tech was very friendly and did a great job.
non harmful chemicals to animals and humans
The technician Darwin, showed up on time and I thought he did a very thorough job. The rugs and chairs were really dirty and he made everything look almost new. He explained the process Xerorez uses for cleaning which seems to work from the looks of everything he cleaned. So yes I would recommend Zerorez and also the technician .
The technician did a great job and was very pleasant. He was able to remove most of the stains that I feared were permanent.
Courteous, professional, quick, thorough staff.
Communication from the start of the process to the very end, including the survey.
Above all, the fact that my carpets are CLEAN!! They were horrible and I have never had a carpet cleaning service that actually cleaned EVERY stain out. Left my carpets looking invigorated and fresh.
The speed of the technologies ability to perform the cleaning. My eyes were popping wide in disbelief at the ease that it cleaned. Love it!
The tech followed all the rules and was very pleasant and informative.
Best carpet cleaning experience of my life!
I have not received an email with a receipt of payment? I was told one would come through my email.
Great service, great results. Crew was polite, helpful and speedy.
The cleaning of the steps was not as good as with traditional cleaning. Disappointed with the result.
Help move furniture (chair)
Technician was very professional and thorough!
Carpets are very clean with no left over residue, steam cleaned kitchen tiles and grout looks brand new. Service tech was amazing!!
Provide estimate up front prior to work starting. Made right after the fact which was nice.
Great service!
Excellent service. Did a great job!
Zerorez was on time, the service team was polite, professional, clear in explanation and what was going to be done and what they recommended.
Fast & complete