Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84630 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 6, 2020 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Job
Report a concern   June 6, 2020 — Rated 10 out of 10 by Carol Morgan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time!
Nice guy!
Quick!
Good job!
Report a concern   June 6, 2020 — Rated 10 out of 10 by A.D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and hard working products
Report a concern   June 6, 2020 — Rated 7 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Reduce extra charges
Report a concern   June 6, 2020 — Rated 10 out of 10 by Karen Chambers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team from Zerorez could not have been nicer! They explained everything and helped me better understand what I needed and were very respectful of my house.
Report a concern   June 6, 2020 — Rated 10 out of 10 by Michael Gray Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was courteous and professional. Service was on time and done efficiently. Thanks.
Report a concern   June 5, 2020 — Rated 8 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

nothing
Report a concern   June 5, 2020 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look like new!!!!
Report a concern   June 5, 2020 — Rated 10 out of 10 by Norma Martinez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and great looking.

Report a concern   June 5, 2020 — Rated 10 out of 10 by Becky Larrabee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My appointment time was between 1-3pm. Promptly at 1pm, the technician, Torrance, arrived. He was professional and respectful of my home. Torrance completed my carpets quickly and they looked beautiful! I highly recommend Zerorez and will be a repeat customer!
Report a concern   June 5, 2020 — Rated 9 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time
Report a concern   June 5, 2020 — Rated 0 out of 10 by P.S.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Worst experience ever! Customer service is terrible!

Report a concern   June 5, 2020 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly and went over everything ahead of time and gave me the option to not go forward with the cleaning. He was very professional and did a great job and was also very careful with the hoses.
Report a concern   June 5, 2020 — Rated 0 out of 10 by H.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The grout was chipped out and left holes in our grout.

Report a concern   June 5, 2020 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professional way he explained things to me

Report a concern   June 5, 2020 — Rated 6 out of 10 by V.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Very expensive for the tile/floor steaming.

Report a concern   June 5, 2020 — Rated 9 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician! Looks really clean. Great job!.
Report a concern   June 5, 2020 — Rated 10 out of 10 by Earl Bill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service
Report a concern   June 4, 2020 — Rated 10 out of 10 by Leroy Cunningham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The level of Service and the quality is top notch.

Report a concern   June 4, 2020 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service technician was wonderful. He was knowledgeable and respectful.
Report a concern   June 4, 2020 — Rated 7 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be timely... Also several rooms with spots returned

Report a concern   June 4, 2020 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very well trained and did a very efficient job at my home....which I expected from my previous experience with Zerorez!
Gabriel was very pleasant and did a great job!!!
Report a concern   June 4, 2020 — Rated 10 out of 10 by Paul Higgs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman did a good job so I can say
Report a concern   June 4, 2020 — Rated 10 out of 10 by L.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was courteous and skillful!! I am thrilled with his work!
Report a concern   June 4, 2020 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   June 4, 2020 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt and quick.
Report a concern   June 4, 2020 — Rated 10 out of 10 by S.N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both gentlemen were very professional and efficient.
Thank you!
Report a concern   June 4, 2020 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue.

Report a concern   June 4, 2020 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived on time, was thorough, and left carpets that dried with a fan within 6 hours.
Report a concern   June 4, 2020 — Rated 8 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

The tile cleaning does not look clean. It looks dull with water spots.


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