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based on 85418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and responsive service
Y’all did such a great job! I love it!
The big vacuum brush,,, does the job right.. my carpet was more than what I expected... I think you guys have the best Cleaning equipments ..
The technician that came to my house was great! Friendly, professional and he got the job done! Stains are gone!
Fast with. Great outcome
I’m waiting to see if the carpet really stays clean this time. I had them cleaned about 6 months ago and stains appeared after 2 or so months that hadn’t been there before.
Very Professional had to come back and was excellent!
I can't really say because I just got a steam clean as I had brand new carpet
Awesome work perform by Collin the Tech . He was very professional and took his time and did a excellent job . Highly recommend Zerorez !!!!!!!!!!!!!!!
On time, job well done, very polite tech. Excellent!
We’ve used Zerorez numerous times and have always had an extremely kind and polite employee show up. They’re always nice to our two big dogs (which i know can be a bit overwhelming) and they even strike up conversations with our curious toddler. When they leave our carpet doesn’t dry “crispy” and we can move our furniture back within a few hours versus having to wait an entire day like you do with any other company.
There were still several grout areas throughout house (entry way, hall bathroom) that did not look white/clean like the rest of the house.
Amazing service and amazing customer service as well
I was so shocked there was a thick white sticky film all over the floor that tracks and looks awful.
I am trying to sell my house and despite scrubbing the floors 4 times the sticky film is still there and the track marks with every step make the tile look terrible. Also did not clean the floor in closet well. Terrible chemicals would not recommend.
Great service and quick appointment scheduling. No smell or harsh chemicals, leaves our carpets clean and fresh.
Great service by a highly qualified team. Excellent work by all staff from those booking appointments to the techs that perform the work. Kind, pleasant to work with & excellent service.
Have used them in the past and will use them in the future. Keep up the great work!!!
Great team members who provide excellent service.
Prompt, professional, personal, AMAZING service with even better results! We will ALWAYS use and recommend ZeroRez.
always exceed expectations
Quick and thorough cleaning process. Easy to schedule. Service provider on time and friendly. Easy to pay for services.
First I think it is way overpriced you charge me over $400 to do three small rooms one hallway , stairs and one little area around my kitchen tile. And it didn't even get my tile completely clean in the grout. We were also supposed to read see some free gift card or something we have not received anything. I called twice left a message once it has been 3 days and no one has called back or followed up horrible experience. We have used you guys several times before but will not use you guys again now.
Love Zerorez!! Always on time, efficient, and friendly team. Will definitely use again and recommend to anyone!
The tech who came out was so nice, friendly and informative. I’m happy with my overall experience with the company. Thank you!
Clean and professional
Amazing service. We have been using Zerorez since 2 years. Love the way the technicians look at details. The carpet looks brand new everytime we get it cleaned. I recommended to 5 other families.
Excellent job cleaning carpets in five carpeted areas in our home!
My agent was prompt, knowledgeable and very professional. My carpets look geat!
He really cleaned our couch and 2 chairs that they looked like new after 6 months of us just sitting on them! Thank you!
Safe for kids and pets
Lakeem was professional, nice, and very communicative in what he was going to do and then what he did...and he did a great job! The place smells great and looks great. We're very pleased with Lakeem and Zerorez. Thank you.