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based on 85418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The only reason I gave an 8 instead of a 10 is because we were moving and I didn’t get a chance to see the finished carpets (or enjoy them).
Laid 187.00 dollars still have urine smell in home even before he left could still smell urine the pet product didn't work will be calling for this to be rectified
The Tech did a good job. Welcome to come back again.
Professionalism efficiency and the knowledge.
Amazing job ever time! My carpets look brand new. My technician was on time, even early and really listened to my concerns. He worked quickly and was very professional and took care of my things. I will always recommend your services and will continue to use your company for all of my carpet cleaning needs!
I moved everything out of 2 of the 3 rooms, and when it was time to move a dresser I had forgotten about, the technician wouldn't even try. He "allowed" my mother to move it so he could clean under it.
Unsatisfactory customer service.
The tile and grout cleaner worked perfectly. Joe, the technician, was very informative and did a great job on the cleaning services provided.
Thank you so much! The technician was fantastic and helped me look into whether our kitchen grout was sealed. He did a spot clean and showed it wasn't. Offered a discount and that he could do it that day, but unfortunately it wasn't in our budget at the time. Will most definitely have it done thought, Thanks Zerorez!
No harsh chemicals
Easy scheduling. Professional technicians. Courteous service.
No cleaning agent residue after the job is done.
Very pleased ~ result better than I expected
Very clean and personable staff
Your Service Technician was well prepared, respected our need to be socially distanced and masked, and was efficient in cleaning our home.
Professionalism and attention to detail
Carpet looked great
my air in the house is so much better, I can breath in clean air!
I'm sleeping better
I wake up feeling great
The professionalism and competence of the employees
You guys say what you will do... then do what you say! Great job!
Service Technician was very knowledgeable and professional.
Basic Service very reasonable.
Service was good and on time and efficient t
No chemicals are used and I’ve seen great results!
I have been using Zerorez 4 8 years. My carpet looks like new.
I would not think of using anyone else and have recommended others. Thanks to Xerorez!
Technician was very professional and knowledgeable. Explained step by step process and provided additional tips on how to prevent future stains. The final results were amazing. Our carpet almost looked like new again and we are a family of 5 with the youngest being 6 yrs old. Great experience and reasonably priced. Definitely using in the future for our carpet needs.
I was very pleased. The service technician was very professional, and he finished in about an hour.
I appreciate the professionalism, quality and service provided by Drakel "Buddy" Daniels from Zerorez.
The technicians are well trained in their products. They do a great job cleaning. They are prompt.
My hardwoods were scratched. The technician never explained what he was doing or price before starting . We were not told that we needed to clear out attic space until he got here.
CJ was awesome 👌
Out tech, Jeff, was very knowledgeable & friendly. The cleaning process was very effective & left my house so fresh. Very glad I tried Zerorez!