Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2021 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   September 12, 2021 — Rated 10 out of 10 by Joe Salas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact that you don't use harsh chemicals. And you offer a variety of services, the grout and tile cleaning is absolutely amazing. And it's easy to make an appointment even when you want it done at the last minute.

Report a concern   September 12, 2021 — Rated 10 out of 10 by Curtis Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and cleaned the carpet very well.

Report a concern   September 12, 2021 — Rated 8 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

All is good. Tech showed up 10 minutes outside the appointment window, but I did receive a call not that he would be late but when he could be expected to arrive. Apparently he was having vehicle problem that delayed his arrival.

Report a concern   September 12, 2021 — Rated 10 out of 10 by Lori Hicks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to get the day I would like for cleaning
Easy to work with.
Technicians are always great.
It's always a job well done.
Lori Hicks - Alken

Report a concern   September 12, 2021 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All of it!

Report a concern   September 12, 2021 — Rated 10 out of 10 by Todd Peak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee showed up and was very professional and explained the process and performed the job very quickly and efficiently.

Report a concern   September 12, 2021 — Rated 0 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Poop fibers in the carpet

Report a concern   September 12, 2021 — Rated 10 out of 10 by Amiee Rubealcaba Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our ZeroRez technician is always great. This is my 3 or 4th time using them and are the best for getting rid of any pet stains.

Report a concern   September 11, 2021 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job carpet looks great Jeff was wonderful

Report a concern   September 11, 2021 — Rated 10 out of 10 by Tina Rodgers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable and did an excellent job on my carpets!

Report a concern   September 11, 2021 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technians were prompt, courteous, very professional, and helpful with furniture relocations.

Report a concern   September 11, 2021 — Rated 10 out of 10 by Angela Conley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look new . The two gentleman that did the work were so nice. Hall & Jesse.
Supper happy I called y'all!

Report a concern   September 11, 2021 — Rated 8 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Get out all the stains or let me know why you couldn’t

Report a concern   September 11, 2021 — Rated 4 out of 10 by J.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Left carpet to wet

Had to be on hold several times for way to long to confirm the reservation

Report a concern   September 11, 2021 — Rated 5 out of 10 by L.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The room that I needed cleaned the most only had run way or walk through dirt . It’s still dirty so I can tell it wasn’t cleaned very well

Report a concern   September 11, 2021 — Rated 7 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Couple of areas of carpet not as clean as I would have liked.
The guy sent to do the cleaning, believe his name was John, did work very quickly and diligently

Report a concern   September 11, 2021 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You always show up on time, do a great job, and everyone you send is so nice and so competent.

Report a concern   September 11, 2021 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and carpets look awesome!!

Report a concern   September 11, 2021 — Rated 10 out of 10 by K.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and product! They were outstanding

Report a concern   September 11, 2021 — Rated 10 out of 10 by Anum lalani Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good

Report a concern   September 11, 2021 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the amount of service options and honest employees.

Report a concern   September 10, 2021 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional. The service he did really made a difference in my home. We are very satisfied.

Report a concern   September 10, 2021 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left on carpet. Nice friendly staff.

Report a concern   September 10, 2021 — Rated 10 out of 10 by J.R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and fair service! Happy with results

Report a concern   September 10, 2021 — Rated 9 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the company, but have NEVER been able to get repeat person to do cleaning although I am told it will happen.
Did not care for last person who serviced my home. Was not happy with his sales approach or pricing. Will not want a repeat.

Report a concern   September 10, 2021 — Rated 10 out of 10 by Joan LaBarr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are impressed by the thorough and professional job.

Report a concern   September 10, 2021 — Rated 10 out of 10 by Alberta Reese Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have a pet and don’t have to worry about the chemicals and the fast drying profess

Report a concern   September 10, 2021 — Rated 10 out of 10 by Lynda Bottem Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to book appointment. Techs are professional and do a great job

Report a concern   September 10, 2021 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have children so I like that the cleaning is chemical free. Randy did a great job on trying to make sure those stubborn stains and spots came out. He was very friendly and fun to have in our home.


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