What our clients think of us!

clean, efficient, quality employees

Excellent service and stand behind their work. Very friendly staff!

Keith has done our carpet the past five years so we like our rep. My carpet is not coming as clean since it is 16 years old but I am hoping cleaning it will help it last longer.

I loved the technician, Joseph. He was neat and clean and worked very hard. Also my carpets are very clean. He was able to get the stains out of the carpet

Carpet has no residue

no residue left in carpets

I'm always happy with the carpet cleaning. I didn't know you steam cleaned grout and sealed it. I was so pleased with the results...........until I realized the service man had splashed the sealant on the front of my brand new ( 1 week old) stainless steel refrigerator. You did send someone to clean it but that process did take off a little of the shine. I'll still recommend the carpet cleaning but will discourage the grout job.

The technician arrived on time, explained cleaning options clearly, and was courteous .

I like the no detergent or additives to cleaning.

I did not get the call 24-48 hours prior to appointment. I did not get the call 30 minutes prior to arrival. This created a real problem since this was for my grandfather as he was waiting on me to let him know you were coming as well, I was traveling form 1.5 hours away.

I enjoyed the great look, smell and the feel of the carpet. Our carpet looks new. Austin our carpet specialist was very professional, polite and superior service. He shows he enjoys what he does as a career. I am so glad I chose Zerorez and will highly recommend to others. Thank you, Mrs Beth Gmeiner Phone number removed

Got most of the stains out of our carpet that we thought were permanent. Fast and considerate employee.

First, your response to a service request was handled quickly and professionally. Darwin arrived early (loved that!) and reviewed everything with me before he began the service. He moved efficiently through the carpet and tile of the master bedroom and then on to the second floor. And the results are amazing! I will certainly share my experience with friends and neighbors.

It got rid of most of the stains on my carpet. Service was on time and quick.

Van left several oil stains in my driveway. They are the only spots I have. Too bad attention to cleanliness on the inside couldn't apply to outside as well. I want the oil spots removed but don't know how to get this done.

Great service. Love it. Will use the service again in January 2015.

The worst experience not going to waste my time to help you be better

Remive all stains or at least let the owners know that the stains could not be remived other than that he did a great job on the stairs.

Punctuality, quality, price and overall customer service.

No soaps or chemicals used

Was very pleased with the service.

Quick schedule time. Service was excellent. Advisor informed me of all services available and what to expect from cleaning.

I paid $1,500 to have my tile floors cleaned and sealed. Although the service guy was great, worked hard and did a great job, I feel like I overpaid for this service by about $1,200. I'll never use Zerorez again. The problem wasn't with the service or service personnel, it's with the pricing.

Nothing really, the spots in the living room did not come out completely, but don't think they ever will. Tommy did a good job at trying.

Well there were 2 guys that came to my home, one was SUPER nice & the other needs to work on his people skills. My carpet was stiff after the cleaning, not sure if this is normal?

offer included swim park tickets. I had to ask 3 times and now told 3 weeks to a month tog get them. While the service was good, this seemed like a little deceptive to me.

i loved the pet treatment and the fact that there is no residue. bacteria removed and the fact that your technicians are professional.

The area we paid to have clean still has the same issues that prompted us to contact zero Rez in the first place. Alothough the employee who you sent seemed very knowledgable he spent very little to no time cleaning the areas we requested. This is my second time using zerorez and although the first experience was a favorable one the most recent cleaning let me highly disappointed

Carpets cleaned up nicely-would use again

Zerorez did a fantastic job getting rid of a number of set-in stains on my carpet (only one or two small ones remained when all was settled), cleaned the vinyl flooring, tub and tile, as well as my car upholstery with very little fuss. Both technicians (Randy and Michael) were extremely friendly, courteous, and respectful, and they were very efficient and skilled with what they were doing.

My ONLY complaint is that I was given a roughly $100 lower quote online than turned out to be the final price. I was told that the updated quote to include the car and all was not entered into the system, and the technicians explained that if charged per square footage it would have been even higher.

All-in-all, I am satisfied with my transaction. I was certainly annoyed by the sudden, last-minute change in quoted price, however the technicians were so impressive and the equipment did such a fantastic job cleaning stains I thought would never come out that I really can't complain. Thanks Randy and Michael!!