Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83930 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2014 — Rated 0 out of 10 by P.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The list is too long

Report a concern   November 19, 2014 — Rated 0 out of 10 by P.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Will never recommend your company. In fact, I am reaching out on social media to warn people of making the mistake of choosing your company

Report a concern   November 19, 2014 — Rated 0 out of 10 by P.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Promises were made and not kept. Unprofessional staff, damage to furniture as well as part of my lawn.

Report a concern   November 19, 2014 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brush Pro is a great tool. I have 2 cats and dog that sheds!

Report a concern   November 19, 2014 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The helpful attitude of your people.

Report a concern   November 19, 2014 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quality of products and services

Report a concern   November 19, 2014 — Rated 10 out of 10 by Larry Wilson. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Only company who's finished product backs up what is advertised.

Report a concern   November 19, 2014 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice people and they do a good job.

Report a concern   November 19, 2014 — Rated 7 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had dog stains and for the money I paid I expected perfection. I was told the odor might come back but I still have some stains that were not removed.

Report a concern   November 19, 2014 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very well informed technicians; ample information provided; efficient service;

Report a concern   November 19, 2014 — Rated 10 out of 10 by J.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Even though I live 1200 miles away, I've heard of your services, as they come highly recommended by those who live in closer proximity to your business.

Report a concern   November 19, 2014 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer Service is amazing. Always willing to help or answer a question. Shows up on time and makes sure you know they are coming so there is no surprises. Technicians are very professional and friendly. Educates you on different stains and doesn't try to sell you something you do t need.

Report a concern   November 19, 2014 — Rated 10 out of 10 by Janice Reed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez gets carpets completely clean, get even tough stains mostly out, and the carpets stay clean longer than other services do- all for a reasonable price.

Report a concern   November 19, 2014 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great follow up and keeping me informed of arrival time. Carpet is cleaned without chemicals

Report a concern   November 19, 2014 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works, clean, no strange smells. AJ was on time, professional and thorough.

Report a concern   November 18, 2014 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best I could expect.

Report a concern   November 18, 2014 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Water based instead of soap. No residue.

Report a concern   November 18, 2014 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything.

Report a concern   November 18, 2014 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean carpet at a resonable price

Report a concern   November 18, 2014 — Rated 10 out of 10 by Johnny Lewis. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris cleaned our carpet and it looks great!! We are very pleased. Chris did a great job of explaining what he would do and how he would do it and how much it would cost before he did anything. He was on time, polite, courteous and very knowledgable about his product and his work.

Report a concern   November 18, 2014 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tech was very polite and worked hard to clean our rug and grout.

Report a concern   November 18, 2014 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Austin was very nice and professional. He took the time to explain everything to me and was very thorough in his work.

Report a concern   November 18, 2014 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Faster drying. Nice technician.

Report a concern   November 18, 2014 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that you don't use chemicals!

Report a concern   November 18, 2014 — Rated 8 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was told $75 in cleaning of my furniture and it was explained by your service guy $75 off. That advertising was misleading. Other than that I enjoyed your product and his service

Report a concern   November 18, 2014 — Rated 8 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Charge the price quoted.

Report a concern   November 18, 2014 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional, friendly and helpful. He demonstrated an extra service but wasn't pushy at all. He was great.

Report a concern   November 18, 2014 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look like new, but the tile cleaning is my favorite.

Report a concern   November 18, 2014 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice technician and carpets look alot better, smells clean.

Report a concern   November 18, 2014 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service great job


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