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based on 83930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
green products
Very friendly/nice service guy. Eager to see how long the cleaning lasts. Am happy to remove the other cleaning agents/soap, etc. from our carpet.
No soap left in the carpets. Thorough and professional.
THE GUY YOU SENT OUT WASNT GETTING THE CARPET CLEAN HE SAID THE CARPET WAS OLD WITCH IT WASNT COME TO FIND OUT HES SPRAYER WAS STOPPED UP THEN HE ASK ME FOR MY TOOLS TO FIX IT THEN I WAS PUTTING THE FURINTURE BACK HE DIDNT MOVE THE STUFF THAT WE ASK HIM TO DO SO IT LEFT A SPOT WHERE IT WASNT CLEANED.THERE IS SPOTS IN THE DOOR WAY THAT ARE STILL WET AND ITS BEEN 2 DAYS SINCE THIS WAS CLEANED.ITS LEFT A OILY FLIM ON THE WOOD FLOOR AND IT IS SLICK ANYTIME IVE HAD YALL OUT THERE IT WAS NEVER A PROBLEM LIKE THIS.
My carpet looks brand new after zerorez! Techs provide excellent customer service!
Your rep was wonderful. He was punctual, and very considerate. My carpets look wonderful. We used you before.....will use you again.
Candy Last name removed
When I have had my carpets cleaned before there is always hair balls, or fuzz balls left all over, especially by the baseboards; there was nothing like that left after Zerorez. The carpets were so clean through out.
The gentleman that did my carpets was very professional, did a wonderful job, and did it fast! More importantly to me was that he was able to remove the smell of cat urine in a bedroom that I had tried cleaning with other companies before. Joe removed that awful smell and I am so pleased and happy!! Thank You Joe!
The carpets dried fast, and there is a nice smell that remains at least a day after it has been dried. I liked that!!
The patented process and Kyle - he was EXCELLENT - I will ask for him evervy Time - Baraba was also very polite and knowledgeable as well!
Dries quickly. Carpets look like new in very little time.
Needed carpets cleaned sooner than originally scheduled, they were able to accommodate me.
Great service and work is done quickly by a considerate technician
Reduce cost and spend more time on site. Great staff (Daniel and John). Thank you!
Jimmy was great
Not charge so much, such as $4.00 per stair.
My carpet is cleaner than it has been in years without the sticky residue I normally have after cleaning.
Fast and efficient
Quality of the people and services.
seemed to work well. the technician was really nice and worked very hard. i thought the upsell amounts for tile and the couch were a bit steep. but i paid for them, so i suppose not.
William was friendly and knowledgeable. I like the fact soaps aren't used
This was the second time they cleaned my carpet. Thet did a very good job.
Joshua and Adam arrived promptly and did a fantastic job! I am so pleased with the service provided and will ask for them by name next time.
The technician was very thorough, he answered all of my questions, he told me what everything was for. The carpet looks better, longer than the other carpet cleaning services
They work
Ricardo did a wonderful job explaining the service, length of time it would take and was thorough
Nothing at this time
Non toxic cleaning and a good honest job.
Cleaning without chemicals.
I notice the capet is now stretched in some areas (looks like humps). Feel that was due to much suction in shampooing.
High quality work. Knowledgeable, friendly technician. Joshua was great.
The floor tile looks better than new and duct cleaning has freshened air coming out of our vent.