Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   May 14, 2012 — Rated 10 out of 10 by W.J. Zerorez Bay Area
What do you like about our products and services?

Process leaves less residue on carpet; crew was courteous and professional; liked website with pricing options.

Report a concern   May 14, 2012 — Rated 9 out of 10 by L.M. Zerorez Bay Area
What do you like about our products and services?

Over all it did a great job cleaning my carpets and it didn't take long. But I do have a large spot on my carpet that wasn't there before the cleaning.

Report a concern   May 14, 2012 — Rated 10 out of 10 by J.E. Zerorez Bay Area
What do you like about our products and services?

No harsh odors - carpets aren't water saturated - carpets felt softer and fluffier

Report a concern   May 14, 2012 — Rated 10 out of 10 by M.D. Zerorez Bay Area
What do you like about our products and services?

My carpets look new and I think we have conquered our flea problem.

Report a concern   May 14, 2012 — Rated 10 out of 10 by J.A. Zerorez Bay Area
What do you like about our products and services?

The pet spots appear to be gone. Good news!! The carpets look wonderful and I will use your service again. Thanks

Report a concern   May 13, 2012 — Rated 9 out of 10 by D.J. Zerorez Bay Area
What do you like about our products and services?

That you don't use soap or chemicals. Representative was very friendly and helpful. Excellent result.

Report a concern   May 13, 2012 — Rated 10 out of 10 by S.B. Zerorez Bay Area
What do you like about our products and services?

The factor that everything is natural.

Report a concern   May 11, 2012 — Rated 10 out of 10 by K.J. Zerorez Bay Area
What do you like about our products and services?

Healthy products and excellent customer service!

Report a concern   May 10, 2012 — Rated 9 out of 10 by C.W. Zerorez Bay Area
What do you like about our products and services?

The cleaning was excellent, the tech was prompt, courteous, professional. He came back to do a spot. The only thing I did not like was the up selling of the protectent that was double the cost of our cleaning and the quote on the radio not including the fuel and disposal charge. That felt sneaky to me. The quote on the radio for 3 rooms should be the amount of the check you write IMHO. That is the marketing end, the service end is flawless, Frank is a great ambassador for your company, he did a great job and when someone is in your home, it is important that they are friendly and trustworthy. I would definitely recommend the service. We are happy with the service and the way our carpets look and feel!

Report a concern   May 10, 2012 — Rated 9 out of 10 by D.D.R. Zerorez Bay Area
What do you like about our products and services?

There is no chemicals which I really like unless stains cannot be removed.

Report a concern   May 10, 2012 — Rated 10 out of 10 by R.G. Zerorez Bay Area
What do you like about our products and services?

The service was professional and they did a thorough job cleaning the carpet.

Report a concern   May 9, 2012 — Rated 10 out of 10 by S.P. Zerorez Bay Area
What do you like about our products and services?

Your staff is very friendly and helpful. I liek the products used and the quality of work. thank you

Report a concern   May 9, 2012 — Rated 10 out of 10 by M.D. Zerorez Bay Area
What do you like about our products and services?

I like the cleaning technique and the quality of the work.

Report a concern   May 9, 2012 — Rated 10 out of 10 by V.M. Zerorez Bay Area
What do you like about our products and services?

Very professional staff- kept me posted exactly when they would be and the carpets and furniture look fantstic.

Report a concern   May 7, 2012 — Rated 10 out of 10 by P.M. Zerorez Bay Area
What do you like about our products and services?

Your service man was professional and careful. He did a wonderful job on the carpets. I liked the fact that there were no hidden fees or the technician did not try to sell me dollars worth of extras.

Report a concern   May 7, 2012 — Rated 10 out of 10 by K.S. Zerorez Bay Area
What do you like about our products and services?

Receiving the before appointment call and the name of the individual who would be coming.

Report a concern   May 7, 2012 — Rated 10 out of 10 by J.B. Zerorez Bay Area
What do you like about our products and services?

The two man crew was polite and professional, they answered all our questions and the carpet which as badly stained and a dingy white when they started, looked great when they finished!

Report a concern   May 7, 2012 — Rated 10 out of 10 by G.D. Zerorez Bay Area
What do you like about our products and services?

Quality

Report a concern   May 7, 2012 — Rated 10 out of 10 by P.S. Zerorez Bay Area
What do you like about our products and services?

1. The results
2. The communication: a reminder call the day before and a call from service people re: anticipated arrival time on day of appointment
3. The professionalism/pleasantness of the service people

Report a concern   May 7, 2012 — Rated 9 out of 10 by C.S. Zerorez Bay Area
What do you like about our products and services?

You are on time, job is done quickly and most important, your rep cared about our home, using corner protectors, moving curtains, etc. And my carpets are very clean and look new again.

Report a concern   May 7, 2012 — Rated 10 out of 10 by L.S. Zerorez Bay Area
What do you like about our products and services?

Removed all stains that others couldn't. My carpet looks new again. Tony was very nice and did a wonderful job.

Report a concern   May 6, 2012 — Rated 10 out of 10 by J.S. Zerorez Bay Area
What do you like about our products and services?

I like the lack of harmful chemicals and no residue left in my carpet. My carpet looks very good after being cleaned.

Report a concern   May 5, 2012 — Rated 10 out of 10 by G.C. Zerorez Bay Area
What do you like about our products and services?

Our rugs turned out beautiful - the workers were very polite and hard working - they got right down to business and were done in less time than we had anticipated. I would recommend your products and company to everyone who needs their carpets cleaned.

Report a concern   May 5, 2012 — Rated 10 out of 10 by D.B. Zerorez Bay Area
What do you like about our products and services?

I was very happy with the results of the carpets and the technician was on time and did a great job! A Nice company to work with.

Report a concern   May 4, 2012 — Rated 9 out of 10 by S.K. Zerorez Bay Area
What do you like about our products and services?

Your service people are friendly and work hard. They do a thorough job cleaning the carpets.

Report a concern   May 4, 2012 — Rated 10 out of 10 by A.S. Zerorez Bay Area
What do you like about our products and services?

Technicians were friendly and very helpful. They did a great job on the carpet.

Report a concern   May 4, 2012 — Rated 10 out of 10 by C.S. Zerorez Bay Area
What do you like about our products and services?

Technician and product

Report a concern   May 3, 2012 — Rated 10 out of 10 by M.C. Zerorez Bay Area
What do you like about our products and services?

Mike did a super super job on my family room carpeting and on 1 lounge chair.

Report a concern   May 3, 2012 — Rated 10 out of 10 by L.P. Zerorez Bay Area
What do you like about our products and services?

lack of harsh chemicals and quick drying

Report a concern   May 3, 2012 — Rated 10 out of 10 by D.W. Zerorez Bay Area
What do you like about our products and services?

How well they clean and how fast they dry.


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