Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   August 13, 2012 — Rated 10 out of 10 by M.B. Zerorez Bay Area
What do you like about our products and services?

The carpet looked good and dried quickly

Report a concern   August 13, 2012 — Rated 9 out of 10 by Edmund Weston Zerorez Bay Area
What do you like about our products and services?

They were quick, thoughtful , & receptive. The only
Thing we wonder about is that we still have pet
Smell, (urine ) where it was specially treated.

Report a concern   August 13, 2012 — Rated 10 out of 10 by S.G. Zerorez Bay Area
What do you like about our products and services?

Fast drying and smells good

Report a concern   August 13, 2012 — Rated 9 out of 10 by V.A. Zerorez Bay Area
What do you like about our products and services?

I did not want to respond to this survey until I returned from my trip and had a chance to see how the scotch guard worked and I have a stain in one of the rooms and I tried cleaning it up with just a cold damp cloth and the stain did not come out. Other than that complaint
I am satisfied.

Report a concern   August 13, 2012 — Rated 10 out of 10 by E.O. Zerorez Bay Area
What do you like about our products and services?

The extra attention to detail and time in effective and complete cleaning, particularly stubborn spots. Overall excellent service.

Report a concern   August 13, 2012 — Rated 10 out of 10 by Patti Ruff Zerorez Bay Area
What do you like about our products and services?

Very efficient service personell, friendly, fast, and results make my carpet look brand new.

Report a concern   August 13, 2012 — Rated 10 out of 10 by J.H. Zerorez Bay Area
What do you like about our products and services?

Troy was great
I want him back o do my tirs

Report a concern   August 13, 2012 — Rated 10 out of 10 by Steve Clark Zerorez Bay Area
What do you like about our products and services?

Scheduling was easy. Customer service was great - knowledgeable, responsive, etc. The estimate over the phone was simple. The cleaning crew was on time, called ahead to let me know and they were gone when they estimated they would be done. It's been a couple weeks since we had our very old, rental house house carpets cleaned and none of the old stains or "shadow stains" have come back. Very pleased with the results.

Report a concern   August 12, 2012 — Rated 9 out of 10 by S.S. Zerorez Bay Area
What do you like about our products and services?

no chemicals

Report a concern   August 12, 2012 — Rated 10 out of 10 by J.L. Zerorez Bay Area
What do you like about our products and services?

The technician arrived promptly and did a nice job in cleaning the carpet.

Report a concern   August 11, 2012 — Rated 10 out of 10 by D.V. Zerorez Bay Area
What do you like about our products and services?

The staff was courteous, on-time, very neat, efficient, work was well done, and trustworthy.

Report a concern   August 11, 2012 — Rated 10 out of 10 by R.S. Zerorez Bay Area
What do you like about our products and services?

I like the fact that there are no toxic chemicals used and it still does a great job. Alex and Jesus were great.

Report a concern   August 10, 2012 — Rated 10 out of 10 by Ann Turner Zerorez Bay Area
What do you like about our products and services?

The work done is so clean & done with class--the workman was great and knew what he
was doing. I am always satisfied with the work. Thank you

Report a concern   August 10, 2012 — Rated 10 out of 10 by S.P. Zerorez Bay Area
What do you like about our products and services?

No residue

Report a concern   August 10, 2012 — Rated 10 out of 10 by L.D. Zerorez Bay Area
What do you like about our products and services?

Professional and pleasant employees that take the time to explain the service. If they cannot be on time they call to let you know about revised schedule.

Report a concern   August 10, 2012 — Rated 10 out of 10 by Bobbie Wendschlag Zerorez Bay Area
What do you like about our products and services?

Your technicians worked very hard to get all the soil out of both the carpets and the couches. They look really good - better than most times when I've had cleaning done in the past.

Report a concern   August 10, 2012 — Rated 10 out of 10 by S.M. Zerorez Bay Area
What do you like about our products and services?

You exceeded my expectations by getting all the spots out of my carpets. Jesse was on time and very professional. I'll definitely use your service again.

Report a concern   August 9, 2012 — Rated 10 out of 10 by L.Y. Zerorez Bay Area
What do you like about our products and services?

As I understand, there is no soap and harsh/toxic chemicals. That is always a good thing. Carpet cleaners were efficient and very communicative.

Report a concern   August 9, 2012 — Rated 10 out of 10 by R.S.S. Zerorez Bay Area
What do you like about our products and services?

We were very pleased with the service. Tony arrived on time, did an excellent job and was courteous and professional. Thank you.

Report a concern   August 8, 2012 — Rated 10 out of 10 by T.D. Zerorez Bay Area
What do you like about our products and services?

The product is terrific because it is environmentally friendly and efficient. The carpets look amazing and the staff did a great job.

Report a concern   August 8, 2012 — Rated 10 out of 10 by Benjamin Owyoung Zerorez Bay Area
What do you like about our products and services?

THE SERVICE PEOPLE WERE ON TIME. CARPETS LOOKED LIKE NEW. I WOULD USE THERE SERVICES AGAIN.

Report a concern   August 7, 2012 — Rated 10 out of 10 by C.A. Zerorez Bay Area
What do you like about our products and services?

I like the fact that there is no residue left on the carpet and the spots don't reappear.

Report a concern   August 7, 2012 — Rated 10 out of 10 by N.D. Zerorez Bay Area
What do you like about our products and services?

Service technicians were on time, polite and worked quickly/efficiently. The carpets look great!

Report a concern   August 7, 2012 — Rated 10 out of 10 by M.M. Zerorez Bay Area
What do you like about our products and services?

I like the efficiency of the technicians when they arrive and that no soap is used. My house smells fresh. Although, I wish your trucks were less noisy.

Report a concern   August 7, 2012 — Rated 9 out of 10 by K.A. Zerorez Bay Area
What do you like about our products and services?

Clean cut and pleasant service.

Report a concern   August 7, 2012 — Rated 9 out of 10 by Gary Miller Zerorez Bay Area
What do you like about our products and services?

Alex was great. He did a thorough job at cleaning my carpet. He took pride in making my carpet look the best before he finished.

Report a concern   August 7, 2012 — Rated 10 out of 10 by L.P. Zerorez Bay Area
What do you like about our products and services?

Good service, friendly helpful representative, great cleaning, smells good

Report a concern   August 7, 2012 — Rated 9 out of 10 by J.K. Zerorez Bay Area
What do you like about our products and services?

The carpet looked really nice. We have in the Living room carpet that is 20+ years and needless to say it does not get daily traffic, but it really cleaned well. Stairs also.
Our other rooms cleaned well and eventhough it is only about 5years old it has a lot more traffic and it left some grayish places, but still it cleaned up well.

Report a concern   August 7, 2012 — Rated 10 out of 10 by I.D. Zerorez Bay Area
What do you like about our products and services?

they do a great job!

Report a concern   August 7, 2012 — Rated 10 out of 10 by L.K. Zerorez Bay Area
What do you like about our products and services?

The guys were on time, friendly and professional. Johnny and Jerry were the team that came out. Johnny explained everything he was going to do . The clean smell of the products was the first thing I noticed. They did a great job and were hard workers. Carpet came out great ! Only negitive thing is Jerry did not really move any furniture around so some small area's weren't done, but that area was stain free, so i let it go. I was very happy with the results. Thanks for a job well done !


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