Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   August 1, 2018 — Rated 10 out of 10 by D.S. Zerorez Bay Area
What do you like about our products and services?

Hondo called and gave me a heads up on his arrival, and was on time. He was very personable and knowledgeable, and did a great job on the rug. He gave estimates for two wool area rugs and took them to the plant.

Report a concern   August 1, 2018 — Rated 10 out of 10 by P.M. Zerorez Bay Area
What do you like about our products and services?

Great service and the texh took time in the carpets

Report a concern   July 31, 2018 — Rated 10 out of 10 by C.C. Zerorez Bay Area
What do you like about our products and services?

Excellent and courteous service.

Report a concern   July 31, 2018 — Rated 10 out of 10 by N.D. Zerorez Bay Area
What do you like about our products and services?

No chemicals

Report a concern   July 31, 2018 — Rated 10 out of 10 by Robin Floto Zerorez Bay Area
What do you like about our products and services?

I recently had my carpet cleaned and protected. Floor tile and grout cleaned and sealed. The technician was prompt and professional!! I especially appreciate a reminder phone call with date of scheduled appointment and time. The technician phoning me with estimated arrival time day of service!
I enjoy giving praise to a technician for outstanding service!! The product is amazing at removing dirt and stains. I highly recommend Zero Rez carpet, tile cleaning company.
Thank you, Robin Floto

Report a concern   July 30, 2018 — Rated 10 out of 10 by Z.R. Zerorez Bay Area
What do you like about our products and services?

I am very satisfied with service it was excelent job.

Report a concern   July 30, 2018 — Rated 10 out of 10 by D.M. Zerorez Bay Area
What do you like about our products and services?

The service was outstanding and very happy with overall results.

Report a concern   July 29, 2018 — Rated 10 out of 10 by S.V. Zerorez Bay Area
What do you like about our products and services?

I was so happy to see the two new Representatives come out! They did an awesome job and I truly felt very comfortable with them in my home. Super personable but professional! Extremely hardworking and aim to please!! Totally left everything the way they found it and sad to hear that they are only here for training new Reps.

I hope you can find some clean hard working personable trustworthy new Reps like them. Higher pay means less turnover and the costly expense of constantly training new staff!!

We have used Zerorez for the last five years but was so disappointed with our last Rep who didn't do a good job and was on the scary aggressive side. I almost didn't go back to Zero rez but finally decided too since prior to that I had the nicest Reps.

Enjoy your day and Mary in the customer service office has always!! been awesome and is the face of your company!!!

Report a concern   July 28, 2018 — Rated 10 out of 10 by Jia Patton Zerorez Bay Area
What do you like about our products and services?

ZeroRez got my carpet very clean after 8 years with any serious cleaning. ZeroRez got some very tough stains out. All my questions were answered by the technician. He explained everything he was doing. I feel very good about ZeroRez and I would recommend ZeroRez to my family and friends.

Report a concern   July 28, 2018 — Rated 10 out of 10 by kelli steinmetz Zerorez Bay Area
What do you like about our products and services?

The technician was polite, knowledgeable and thorough. Carpet looks great.

Report a concern   July 28, 2018 — Rated 10 out of 10 by R.Y. Zerorez Bay Area
What do you like about our products and services?

on time...good job....nice guy...

Report a concern   July 27, 2018 — Rated 10 out of 10 by J.P. Zerorez Bay Area
What do you like about our products and services?

No chemicals

Report a concern   July 27, 2018 — Rated 10 out of 10 by C.C.C. Zerorez Bay Area
What do you like about our products and services?

Excellent service

Report a concern   July 27, 2018 — Rated 10 out of 10 by J.R. Zerorez Bay Area
What do you like about our products and services?

Efficient cleaning of rug. Everything looks great

Report a concern   July 27, 2018 — Rated 10 out of 10 by George Jasso Zerorez Bay Area
What do you like about our products and services?

Wouldn't use anyone else! Our carpets are like new. The technicians were quick and precise. I recommend Zerorez to anyone who is in need of carpet cleaning.

Report a concern   July 26, 2018 — Rated 10 out of 10 by J.W. Zerorez Bay Area
What do you like about our products and services?

Good job

Report a concern   July 26, 2018 — Rated 10 out of 10 by R.H. Zerorez Bay Area
What do you like about our products and services?

The use of none chemicals for sure! And overall cleanliness too.

Report a concern   July 26, 2018 — Rated 10 out of 10 by Linda Flagler Zerorez Bay Area
What do you like about our products and services?

Prompt arrival courteous techs thorough cleaning

Report a concern   July 26, 2018 — Rated 10 out of 10 by William Doerlich Zerorez Bay Area
What do you like about our products and services?

Great customer service
Professional work - on time & calling ahead
Well-trained technicians
Great results

A 10 every time!

Report a concern   July 25, 2018 — Rated 10 out of 10 by G.L. Zerorez Bay Area
What do you like about our products and services?

Everything, all good and nothing bad.
Quality all the way around.
Zerorez is simply the best...

Report a concern   July 25, 2018 — Rated 10 out of 10 by A.A.C.E. Zerorez Bay Area
What do you like about our products and services?

Friendly, efficient service and we now have clean carpets!

Report a concern   July 25, 2018 — Rated 10 out of 10 by S.H. Zerorez Bay Area
What do you like about our products and services?

Cleaning was thorough and very thoughtfully handled. Dried relatively quickly, but having a very warm day also helped.

Report a concern   July 25, 2018 — Rated 10 out of 10 by D.R. Zerorez Bay Area
What do you like about our products and services?

cleanliness of the cleaning product- no residue! thorough technician, did a great job. Wish time frame to show up narrower, but overall very pleased. Will definitely use again.

Report a concern   July 25, 2018 — Rated 10 out of 10 by D.A. Zerorez Bay Area
What do you like about our products and services?

Andres was very polite and careful, and worked very hard to remove the stains from our carpet - and it worked!

Report a concern   July 25, 2018 — Rated 10 out of 10 by Victoria Avina-Juarez Zerorez Bay Area
What do you like about our products and services?

Very efficient process from start to finish..! From obtaining a quote, to booking the appointment, to having the technician arrive very promptly and professionally, to an amazing job on our carpets...we couldn’t be more pleased. An excellent service - I have found my carpet masters and am now a loyal customer!

Report a concern   July 23, 2018 — Rated 10 out of 10 by L.F. Zerorez Bay Area
What do you like about our products and services?

Services were provided in a timely manner and employee ensured to be thorough with the cleaning of the carpet and area rug.

Report a concern   July 23, 2018 — Rated 10 out of 10 by B.V. Zerorez Bay Area
What do you like about our products and services?

I like that it doesn't leave a residue that attracts dirt later and I like that it dries quickly. The rep was knowledgeable and considerate of my things.

Report a concern   July 22, 2018 — Rated 10 out of 10 by V.V. Zerorez Bay Area
What do you like about our products and services?

Very professional

Report a concern   July 22, 2018 — Rated 9 out of 10 by L.B. Zerorez Bay Area
What do you like about our products and services?

Friendly efficient service. Carpets come up clean. Non toxic, good for my pets.

Report a concern   July 22, 2018 — Rated 10 out of 10 by S.J. Zerorez Bay Area
What do you like about our products and services?

Andres was very professional and courteous. The cleaning was excellent!


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