Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   June 27, 2018 — Rated 10 out of 10 by D.D. Zerorez Bay Area
What do you like about our products and services?

They were friendly and the carpet looks great.

Report a concern   June 27, 2018 — Rated 10 out of 10 by D.J. Zerorez Bay Area
What do you like about our products and services?

You folks do a good job for a reasonable price.

Report a concern   June 27, 2018 — Rated 10 out of 10 by D.M. Zerorez Bay Area
What do you like about our products and services?

The technicians called an hour before their intended arrival. They arrived within 10 minutes of the indicated arrival time. Rigo and his assistant were very professional and extremely courteous. Both were very knowledgable about their work and provided information to us regarding care and upkeep of our carpet as well as recommending other services we inquired about. They were gregarious and efficient. The carpets look like new and dried within hours, maybe because it was extremely hot the day they came.

I will absolutely refer business your way. These technicians are an asset to your company.

Report a concern   June 26, 2018 — Rated 10 out of 10 by J.W. Zerorez Bay Area
What do you like about our products and services?

Fast, Friendly, Reliable, and Environmently friendly.

Report a concern   June 26, 2018 — Rated 10 out of 10 by R.M. Zerorez Bay Area
What do you like about our products and services?

The product is great, the service even better!

Report a concern   June 26, 2018 — Rated 10 out of 10 by S.T. Zerorez Bay Area
What do you like about our products and services?

Your technicians were friendly and efficient.

Report a concern   June 25, 2018 — Rated 10 out of 10 by C.O. Zerorez Bay Area
What do you like about our products and services?

All the people who have cleaned our rugs have been fabulous !!

Report a concern   June 25, 2018 — Rated 10 out of 10 by Jennifer Wright Zerorez Bay Area
What do you like about our products and services?

They were prompt, professional, friendly and did an incredible job cleaning these carpets, thoughtful of the furniture and helped me to address the bigger problems and the best solutions for the optimal outcome!

Report a concern   June 25, 2018 — Rated 10 out of 10 by R.M. Zerorez Bay Area
What do you like about our products and services?

Techicians were very nice and explained the products you use.

Report a concern   June 24, 2018 — Rated 10 out of 10 by P.E. Zerorez Bay Area
What do you like about our products and services?

The work was flawless and quick. The technician was extremely efficient. Of course, we will continue to have your company clean our carpets. Thanks!

Report a concern   June 24, 2018 — Rated 10 out of 10 by Frank Zurola Zerorez Bay Area
What do you like about our products and services?

Green and environmental safe great service

Report a concern   June 24, 2018 — Rated 10 out of 10 by C.P. Zerorez Bay Area
What do you like about our products and services?

Our carpets always look like new afterwards, even our living room carpet that is almost 30 years old. Our cat had peed in a couple spots in one room and the smell is gone after the pet stain treatment. We're pleased with how everything went. Alex, our technician, did a great job.!

Report a concern   June 23, 2018 — Rated 10 out of 10 by Dorina Creel Zerorez Bay Area
What do you like about our products and services?

Tony did a great job! Carpets look brand new!

Report a concern   June 23, 2018 — Rated 10 out of 10 by J.V. Zerorez Bay Area
What do you like about our products and services?

Products cleaned our floors and carpets well! We received excellent service from your employee.

Report a concern   June 23, 2018 — Rated 10 out of 10 by S.M. Zerorez Bay Area
What do you like about our products and services?

I love that your company uses no harmful chemicals. My carpet always looks brand new after cleaning. Tony was great. Thanks Zerorez!

Report a concern   June 23, 2018 — Rated 9 out of 10 by D.K. Zerorez Bay Area
What do you like about our products and services?

The process in how the carpets are cleaned. No strong smells/ fragrance, for the cleaning
of the carpets.

Report a concern   June 22, 2018 — Rated 10 out of 10 by Regina Mitchell Zerorez Bay Area
What do you like about our products and services?

The Rep was on time and did a fantastic job.

Report a concern   June 22, 2018 — Rated 9 out of 10 by Anca Rusu Zerorez Bay Area
What do you like about our products and services?

The person who did the cleaning was very professional and helpful. Most of the stains seem to have came out (we had some old stains). I like the fact that the house did not smell like chemicals. I wish I could have seen the water used for cleaning: when I cleaned the carpets myself I changed the water frequently. I haven't notice the operator changing water, so I have no idea what was going on. Some more "transparency" will be useful. I was a little bit disappointed that I was quoted an initial $298 for the job, and because there was some biological agent used for the stains I end up paying $447. I wish I was told that from the get-go when I contacted the company. I had several other recommendations but I chose Zerorez because of the competitive price. It turned out they are not cheaper then other companies who have more recommendations.

Report a concern   June 22, 2018 — Rated 10 out of 10 by K.M. Zerorez Bay Area
What do you like about our products and services?

I love the results of your Zerorez process and you're my go to company! I have been able to schedule with Rico and Andres twice to date, and consider them my go to service reps. I am
so pleased with their efforts and I have nothing but compliments for them at the end of a job.

Report a concern   June 22, 2018 — Rated 10 out of 10 by L.S. Zerorez Bay Area
What do you like about our products and services?

No soapy film feeling
Pet safe
Dry faster
No Chemials

Alex was GREAT, he was on time; courteous; professional. When I get my carpet done next time I want Alex to return.

Happy 1st Time Customer,

First name removed

Report a concern   June 21, 2018 — Rated 10 out of 10 by Marcia Cutter Zerorez Bay Area
What do you like about our products and services?

I have used Zerorez several times and find them to be the best . My tiled kitchen floor looks new !! And they get those spots out of the carpet . I’m an arthritic 82 year old and no longer able to get on the floor and s rub spots out !
Thank you Zetorez!!

Report a concern   June 21, 2018 — Rated 10 out of 10 by M.C. Zerorez Bay Area
What do you like about our products and services?

Ed was very good. Many thanks.

Report a concern   June 21, 2018 — Rated 10 out of 10 by S.K. Zerorez Bay Area
What do you like about our products and services?

Rico and Andre were very competent, hard workers. Rico explained each step that would be taken, and moved quickly, yet with great care to get the work done in a timely fashion. I will request him in the future.

Report a concern   June 21, 2018 — Rated 10 out of 10 by J.H. Zerorez Bay Area
What do you like about our products and services?

No offense smell

Report a concern   June 20, 2018 — Rated 10 out of 10 by Pat Smith Zerorez Bay Area
What do you like about our products and services?

I use Zerorez because they are always on time, do a professional job cleaning my carpets and are very courteous. Plus, they get all the serious spots out! Pat Smith

Report a concern   June 19, 2018 — Rated 10 out of 10 by Laura Kohn Zerorez Bay Area
What do you like about our products and services?

Carpets are cleaner than they have been with other cleaners. They look new! Fast dry time. No chemical residue.

Report a concern   June 19, 2018 — Rated 10 out of 10 by D.S. Zerorez Bay Area
What do you like about our products and services?

Easy to talk to and very accommodating to my requests.

Report a concern   June 19, 2018 — Rated 10 out of 10 by Ernie Messman n Zerorez Bay Area
What do you like about our products and services?

Tony was very friendly. I didn't expect such great results. Even the spot where some oil was spilled by the people who installed the heater a year ago was taken out. The carpet looks like brand new!

Report a concern   June 19, 2018 — Rated 10 out of 10 by April Nunez Zerorez Bay Area
What do you like about our products and services?

Members of our household have environmental allergies and usually have a reaction to cleaning products. We appreciate Zerorez because we get clean, beautiful carpets without a lot of chemicals or fragrances. Your service technicians are efficient, friendly and knowledgeable. Ricardo explained my options and did a wonderful job. We also had a tile bathroom floor cleaned which was the first time we had tried this service. Wow! It looks great! I may never scrub it on my hands and knees again. Thank you Zerorez!

Report a concern   June 18, 2018 — Rated 10 out of 10 by Belle Ayre Zerorez Bay Area
What do you like about our products and services?

I like that you are a green cleaning company. I own a housecleaning business and try to use green products consistently.

Daniel, the technician that did my carpet cleaning was professional, helpful, and did a great job. My carpets, which are low end apartment grade carpets had not been cleaned for 3 years and I have multiple cats, which I do clean up after, but they add to the wear and tear of the carpets.

I think they look pretty amazing. I also thought the pricing was reasonable as I've had cleaners in the past, who I would catergorize as "sketchy" (some sort of green cleaners as well) and they charged a lot more and I think they even stole something.

I felt very comfortable with the tech sent to do the job, and all of the conversations I had with various office people setting up the appointment, following up, etc., were all courteous and professional, which is, in my opinion, part of good customer service.

Thank you Zerorez! I will use you again!


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