Client Testimonials

I've had Zerorez out a few times now and they never disappoint. They walk you through everything they are going to do, everytime. They clearly walk through the charges and fees and make sure to listen to and answer any questions you have. They are professional and, in my experience, always show up with a smile.

This was my first time using Zerorez. Tech was courteous and thorough. My carpets looked great when he finished and he left me a spray bottle of spot treatment for use between cleanings. I did add on the enzyme treatment which made my whole house smell fresh and clean. I will definitely use Zerorez again.

Crew was prompt and customer service was great. Thanks for your help!

How clean my floor looks, my carpet almost look brand new!!!

Chtris did an excellent job!!

He was excellent

The service was good and fast.

Cleans well.

Kind, knowledgeable technicians who ensure top notch service is provided.

Great servies! Thanks

Gentleman who cleaned the carpet was very efficient, well mannered, hard working, and competent.

Ontime arrival of your technician and his great attitude.

Great Service - Efficient & Professional!

My technician did a great job- very thorough and polite. Highly recommend ZeroRes

The rug cleaning generally was impressive

Your service person was on time, efficient, knew his business. He did a very good job !!!!!

I had Zerorez to clean the air ducts. Crew arrived on time, they’re all wearing mask and wore protective cover on their shoes. Travis explained the whole process step by step. They were kind and respectful to my home. Before and after photos are sent immediately after work is done. I paid exact amount that was quoted. At the end, it was a hassle free process and they did a very good job. Thank you.

he did great job

On time. Professional

The services from the staff is beyond great! You will be satisfied with the work provided by the floor technicians and the office clerks.

Very professional and nice people. They do a great job and provide information to help with future care taking of your carpet.

The guy servicing my home was totally a pro.

Clean

The person that came was very polite and explained the process as to what he was going to do and how he would make my carpet look like new again. i was very pleased with the results.
Thank for your service

Fast and efficient

The service was great and the technician was very knowledgeable. Will use in future.

You have personable and quality service people in addition to a good service at a fair rate.

Our technician, Edly, was amazing--so that is the reason for giving Zerorez a score of 10. He was on-time, professional, helpful in explaining everything and in answering questions, and did a fantastic job of cleaning the carpets. Truly an asset to your company.

On another note, the process of obtaining pricing and trying to make a decision of adding on certain rooms/stairwells/etc while playing the pricing games was beyond frustrating--enough of a frustration that I would consider using another service next time. As an example, to use the 3 room (+ free hallway special) - if I wanted to add on additional rooms, the price per room would increase back up to the $60/room rate. Same thing with the 5 room special if you wanted to add a 6th and 7th room. It doesn't make sense at all. In any other business, once you meet that threshold, it keeps the price the same for additional items/rooms/etc. The phone rep said to keep that price for more rooms, we would have to book 2 separate appointments, even if they are one day apart. Insane. That is a waste of everyone's time and isn't even environmentally friendly to make 2 trips in a row in order to continue that pricing. So you are actually penalizing your customer for trying to do more business with you.

Also, for the FALL15 special, Shanae (phone rep) confirmed with me that if we added on grout cleaning for our master shower (once the rep was here to do the test spot on the grout to ensure it would work), that the 15% discount would apply to that service as well. I asked her a couple of times just to be sure and she confirmed the discount would apply. Edly said unfortunately it doesn't apply since she had only loaded the test spot on the estimate. So she has been misinformed. All of your rules and various specials have even confused your employee.

Nice job

Product and process seems to work. Techs are knowledgeable. Note that my wife and I always stick with Zerorez, have never let us down. They are professional.