Client Testimonials

No chemicals

I would also like to suggest that the quote for service given over the phone be more accurate. I have now used your service twice and both times the guys walks in and immediately starts to up-charge the quote saying that they have the final say. They said the standard size is approx. 12x12 I was told by a manager it was 12x15. Your charge for the pet package the guy said was $30.00 a spot, who could afford that? This was not told to me in the quote. So, I spent the first 30 min of service time in dispute with these extra charges versus the original quote. This made me very angry and you should tell the customer up front the quote is not real. You should fix this! Your product & service is good but customers don't like to feel taken advantage of. Thank you

The service was great and the technicians were very knowledgable and helpful and friendly.

Very satisfied

the difference was amazing...!
i will definitely sing your company's praises and refer others to you.

Lee and Brandon, the service techs who came to my house, were outstanding to work with! It was overwhelming to deal with a flooding situation, but they made the process much easier to handle. Although I would never wish the situation on anyone, if it does happen, you can't have better people in your corner. They were an absolute pleasure to work with and I can't recommend them highly enough!

What I like: your products really work. My carpets look amazing and our service rep, Eric was awesome! He was professional and on time. He was patient with all my questions and I appreciated his honest and informative answers. I could not have asked for a better experience! My husband and I think it was the best money we have spent in a long time. Our only negative was that we didn't get our carpets cleaned sooner!

Our carpet looks great! We bought a foreclosure and the carpets were very dirty. I would say that about 80% of the spots completely disappeared and the spots that are left aren't too noticeable. Great job and great pricing!! Will definitely recommend you guys to everyone!

Mike Whited, my technician was very professional and did a great job. The carpet dried quickly without an odor.

Excellent customer service, from the call to schedule to the tech who came to the house. I had three specific flooring issues, and the scheduled listened and relayed all the detail to the tech, who arrived at our house fully prepared.

Your technician, Moss, did a great job from beginning to end keeping me informed throughout the process. My carpets look great. The chemical you use to clean the carpet smelled like an air freshener (very pleasant)

Looks great and great service

The cost was very reasonable and the quality was great. Almost every stain we struggled with came up instantly.

Zeroes employees are very friendly, clean and punctual. We were impressed with their quality of work as well. The carpets looked beautiful after Zerorez was finished. The employee even showed me the soap residue that he was getting out of the carpet from a previous cleaning. The carpets looked brand new when he was finished. We will definitely be using Zerorez for all of our other rental properties as well as recommending Zerorez to our clients and friends.

The fact that they are natural....

Service was wonderful and the products work great...I wasn't expecting our off-white 10 year old burber carpet to look brand new!

It seems everytime I use Zerorez the carpets are cleaner and house seems fresher than any other carpet cleaning system I've ever used. The technician is very professional and proficient in his work.

Quality cleaning and reliable service. 3rd time we've used zerorez and we are always pleased. Love that they are professional and always call ahead and show up on time.

Howard was fantastic. So was the team who called to schedule delivery. Professional all around. And, the rugs are clean and free of the "animal" smell for the first time ever. BrAvo !

Most friendly technician (Billy) I have ever met. He made even my young toddlers and dog feel comfortable! He did a great job and I was extremely pleased with the result. I had a lot of stains and they are now basically all gone. I was shocked at how fast I got an appointment, how cheap it was, and no hidden fees!! Thanks Billy and Zerorez for a great job. I'll call you again soon...
Mary Ann Last name removed

Stains came out great and overall, rug looks very nice. The rep was very courteous and did a great job.

Everyone was very helpful in coordinating the appointment and even called to get it changed to another day earlier in the week since a technician was already in the area. Juan was very polite and did an excellent job.

All of you have very helpful and addressed my problem very quickly.

It dried nicely, no harmful fumes. The technician was honest and friendly

I thought your staff were personable & professional. ( Receptionist/service tech etc..)

Professional, timely service and great looking carpets!

Promt service, professional, they explained everthing BEFORE the started. Clean fesh products!

Amazing customer service. Great services.

Our technician was timely, polite, and thorough. The carpets were cleaned to our satisfaction!

everything was great

Kelsey was the man! He was very informative and helpful! He went above and beyond our expectations!