Client Testimonials

Easy to schedule. Arrived on time. Gave me the total price up front. Removed old pet stains. Professional and friendly.

It is fast and leaves the carpet smelling fresh and clean. I am very satisfied!

In time, very clean, courteous service,

Very professional, kind, and courteous. Made my carpets look brand new again.

Our technician Cameron was very nice and listened to all of our needs. He explained the entire process. Our carpets look great!!! We would definitely recommend Zerorez!!

Excellent customer service with great communication regarding the scheduled time. The Tec you sent was GREAT! He demonstrated care for our property, protecting the walls with corner guards to prevent damage, taking extra time to work on traffic areas and stains. The final outcome was beyond my expectations. The floors were almost dry within an hour of him working on them. Hang on to this employee, he does a great job representing your company!

The customer service was great and Anthony worked very hard to do a great job
Beyond that after working so hard he refused a tip. I think they should be skid to have tips at the customers discretion

Friendly and efficient technician. Drying time was excellent!

The process was quick. He brought his own water and didn't have to use ours. He was very professional. The huge spots from the carpet were removed. The drying time was fast also.

Great product; efficient and professional service

Customer service is great...Richard was a huge help and very knowledgeable about what he was doing.

Technician extremely professional and personable. Very helpful with moving some pieces of furniture. Results wonderful.

Professional staff and effective cleaning. No chemical concerns

Customer service was outstanding

I liked that my carpet didn't feel hard or crunchy after the cleaning. Troubled spots came out easily. Aubrey, my technician, was so professional, thorough, and prompt. Aubrey cleaned all the requested areas in little to no time and even showed up at my house earlier than expected which freed up the rest of my afternoon for other chores. He's great and when I use Zerores again I'll likely request Aubrey to service my home!

Quick, professional and did a great job.

Excellent job getting stains out that I never thought would come out and extremely professional and courteous staff!

very good and associates very nice everything great......

promp and efficiant and the water that is used!

Our carpet and dining area furniture looks absolutely brand new. I am 110% impressed and have already been singing your praises. Fantastic job, total satisfaction and 100% professional. Ronnie was fantastic, I thank you!!!!

Personnel was great to work with. Very prompt returning my call and arriving on time. The technician that came out was very knowledegable, friendly and helpful.

No residue - Good Service - Great Job & very honest & Up front (a/b add'l fees & I was given the option to go forward or not).

Timely, friendly staff, no residue

The products worked great, we had cat stains in two carpets and they were pretty bad, and Dillon our technician was able to get them out. You made a worn out carpet look new again.

Results were great, technician worked quickly and efficiently

The employee was very helpful and my carpet came out great.

no chemicals, courteous service

No soapy residue left on carpet - does a great job.

I liked the call ahead times....and the fact that the services provided remained as the amount I was quoted for the areas I had serviced.

Here's what I didn't like, which is really what you're looking for, correct? I have been working with Z since 2008 (I think, if not prior to that) and I scheduled my appointment on 4/18 for cleaning on 4/24. Between that time, I received 2 VMails and 4 add'l calls to confirm the appointment, on both land lines and cell phone ... I received another call around 8:20 am on 4/24 to let me know the driver was about 20 minutes out. I asked the dispatcher to make sure the tech understood he could come on thru the front door, and we reconfirmed the rooms I needed cleaned. I got another call approx 20 minutes later from the technician who said, "I was told to call you." I can understand confirmation calls when appointments have been scheduled months in advance ... less than a week is ridiculous... and to have to state 3x what I needed done was overkill. Can you tighten the process?