Client Testimonials

quick trying, personable technicians

I like the fact you use water extraction rather than chemicals to clean. You were punctual and your agent was very friendly and courteous.

Customer service can't be beat. The technician knew his job and was very professional.

Always courteous technicians. The service eliminates our pets' stains.

The promptness of your serviceman showing up on time and he was the most professional person I have encountered in a long time. He was very explanatory, very helpful, very careful in his work - worked very hard to get the job done correctly and then made sure we were 100% satisfied with his efforts. Even though one big traffic spot didn't come out completely, I watched him work on that spot for a very long time and I know it is because I have waited so many YEARS to have my carpet cleaned. He assured me that in the next couple of cleanings, it should come out. I will use Zerorez for my cleaning in the future.

the guys were very professional they came in did their job and did a good job on top of that that's what I like

Fast and professional

The guys were very knowledgeable and friendly and did great work.

Seamless booking, service, payment.

Prompt service

I appreciated the personal, professional, patient and educational services of Jarvis Hughes. The carpeting is clean and I am aware that it is done so with environmentally-friendly products.

The best recommendation that I can give is to have Jarvis and Zerorez back for three other rooms, and yes, I will suggest the same to others.

Everything I expected from the radio add......will use in the future, will recommend

clean quick eficient

Very friendly. However, there were a few 6 inch serface scratches on my dining room new hardwood floors where the hose was pulled around the corner.
Hardly noticeable. I would reccomend that the second person help position the hose by lifting rather than dragging and pulling.

Also I may need to get you to come back for a few light spots that are showing up. Maybe from the equipment dripping? I could clean myself but dont want to take off the protectant. I did not notice when the tech. had me inspect.

friendly, polite, prompt, thorough

The service technician Aaron was very thorough.

The doggie dinge was removed and even one spot that other carpet services said could not be removed is gone! Even using the enzyme pretreatment there was no odor left behind.

Most impressed with the service of all. Richard, Aaron and Ashton were great! Very professional, thorough, polite and caring. I am very impressed! We liked them so much we scheduled duct cleaning for my daughter on Wed.!

(On another note, everyone I talked to on the phone was just great, particular Melissa.

Thanks again!

The product did not leave any residue. The stains were removed giving the appearance of new carpet. The customer service was awesome. I highly recommend you. I will be using you once a year for my carpet cleaning service.

Service was quick and carpets were not soaked. I was pleased carpet was completel dry in a few hours

Friendly, on time & great value.

Techs were great. Did a good job and were pleasant to have in my home.

Eric was an amazing professional. He was kind, knowledgeable, and personable.

I do not like the bait & switch 15.00 fee!!! The work done was excellent.

Stains came out and friendly service

Ease of scheduling appointment, the professionalism is Ryan, and the fine quality and service of your products and staff were much appreciated . I will definitely pass along your number to my friends.

on time and do what you say you will do.

I especially appreciated the extra care the technician took to protect my home and furnishings from the hoses and equipment. He was also very thorough with the cleaning. I was very pleased with our technician!!

First name removed G

Great technicians and well cleaned carpets with prompt follow up when we called the next day

Zero residue, fast and very polite.