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Client Testimonials
The professionalism of the every employee and the
knowledge of the techs.
The carpet looks great afterwards, and this tech was particularly nice and helpful and recognized I was a repeat customer.
You do what you say. The stains, especially the pet are gone. The carpet went from gray to its original color of off white, even days after drying.
On time, polite and courteous representatives, very willing to please. I would like to see how long my high traffic areas stay clean without showing a dirty wear pattern. This will be a test of the method of cleaning. At least, this has been my experience.
W/regard to Q1, I was satisfied, but to be honest I'm not the kind that would go around recommending a carpet cleaning service. The tech was polite and efficient, explained the procedure and explained that there was a nail polish spot that would probably not come out. I did not ask the policy with regard to return visits if one of the spots treated were to wick up-is there a time frame that Zerorez will come back if that occurs?
Friendly service, carpets were cleaned thoroughly.
Zerorez has an excellent reputation and I was well pleased with your service. Anthony was exceptionally professional and courteous and explained every step of the process. The carpet was badly soiled in places as my 90 year old father in law lived in the house and spilled food and coffee in several spots.
My only disappointment was that one of the stains that seemed to have been cleaned reappeared after drying. But all in all, pleased with the service and result.
The technician arrived on time and did a great job of cleaning some old stains from my carpet. I was briefed on additional services offered by zerorez, but I was not pressured at all to make any further purchases.
Really cleaned and removed stains Technician was very professional
Professionalism of service personnel. Jarvorris was prompt, courteous, and extremely knowledgeable. He did an exceptional job and my carpet looks wonderful.
Your Customer Service people in the Call Center made me feel that my interest in Zerorez is valued to them. Excellent communications and feedback.
Your Technicians assigned to my job were professional and knowledgeable, AND treated me as though I also had some degree of intelligence.
I have and will continue to recommend Zerorez because of the delightful experience I had on 1/20/14. Thank you!
I like the great service that is provided by your carpet techs and the fresh smell of my carpet. In the past I hated having to get my carpet cleaned because of the chemical smell that lingered. Now I have a feeling of freshness with a clean smell. Zerorez is a great company!
Arrived during stated timeframe. Great cleaning and quick drying time. I love your service and have already recommended it to friends and family. Will use again next time my carpets need the TLC of zerorez. Thanks
Your employees were friendly and answered all my questions. They were here when they said they would be ( which is rare ) The rug looked new and smelled wonderful. This was a good experience that I will certainly share with my friends. Thank you...
Nice polite technician.
Made my carpet high traffic area look almost brand new and spots don't come back!
Prompt and effective service.
It appears to do a good job on cleaning the carpet. Also Nathan was very professional and courteous. We will pass zerorez on to our friends.
The carpet looks great! It got out every stain!
I really liked the promptness and courteousness of the technician. He was professional and explained everything before beginning. All expectations were met.
my carpet looks great and my technician was professional an knowledgeable
Combination of excellent product and professional service technician, Myles Ashmon.
Professional, prompt and fairly priced.
Service and representation were both great! I think you sent a gentleman named "Anthony" to take care of the rugs. He came in, did it, did it well and was polite throughout the whole deal. He is truly an asset to Zerorez!
everything went well and I can breathe cleaner
I like the fact that they can get stains out of the carpet. The technicians are respectful while in the home.
The service guys that came to our home to clean the carpets were very polite and took their time to clean our carpets. I loved the fact that soap or cleaning products was not used on my carpet and just having a clean smell through out the house.
The product is environmentally safe.
The techs were great! Richard B. and his crew again, did an awesome job for our family at 115 Murphy Creek Lane, Fayetteville. A minor issue with a ceiling, which my son in law is handling that but we are so please with the service.
Cameron Dupree came out and was very knowledgeable about products and services re: my area rugs. He also worked hard to remove a stubborn stain and had a very good attitude and work ethic.