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Client Testimonials
Professionalizm and a thorogh job well done.
So far So good. Cleaning guy was great. He listened....
Quick dry time. Nice smell.
Friendly and on TIME. Explained what would happen and why. NO soaking wet carpet.
Will most likely pursue the air duct cleaning.
You did a fine job
on time, courteous, treat my home with respect, get most of the stains out and house smells really fresh after. my carpet is 13 years old, but most people think it is new thanks to Zerorez
We enjoyed Tim's great customer service.
Technician was extremely professional and friendly. He explained the entire process to us, allowed us to verify his work was completed to a high standard, and was very respectful of our home.
quick and clean
No chemicals used in carpet cleaning process (or very few).
All products and services exceeded my expectations. They were on time, did what they came to do, and did it very well.
The zero residue.
thoroughness
They are very customer friendly, returned phone calls quickly. They work with you in scheduling.
Technician was very knowledgeable about the carpets, very friendly, worked quickly.
Definitely will use them again
I appreciated the great customer service that & knowledge that Ward L. provided. I can say enough wonderful things about him.
Quality of service and professionalism of the technician.
It cleaned so well. The service person was an excellent representation of your company.
One problem was I have a big bown spot on my new drive from your truck, this is not the service man's problem. It was your truck. Could some one please come out and clean the big brown spot off my 3700.00 drive way. Thank you Name removed Phone number removed X25304 work number
The lack of chemicals used, the quality of the job performed, the customer service from appointment scheduling, to arrival notification, to job performance and professionalism of the on site crew. I don't like any up selling but it is not high pressure. That would be more annoying. I like the corner guards (to protect the walls) that have been implemented since my last service. I would like to see a tool that could get under beds or know in advance about inability to get under bed. Since the bed takes a majority of space in a room I feel like I paid in full for only half the room being cleaned. I booked my appointment with a special and then had to cancel. The new rate made it financially not possible to include stairs or anything else. It would be nice to see that original quote honored but do not blame zerorez for this. Maybe next time I'll wait for the special again vs re-booking anyway. Overall we are pleased with Zerorez as a whole!
Very pleased,Cameron Ernst (Atlanta),the tech was very knowledgeable & professional and smiled! He took his time and made sure I was happy. Thanks Zerorez.
Professional technicians and on time appointments.
Quality. Safety. Efficiency of crew and professionalism.
Tech Carlos was very thorough and knowledgeable. Friendly, polite explained things to us. We will use Zerorez again.
No chemical residue left.
The service man did a execellent job
Services very attention detailed. Was not expecting that at all.
Every person I came in contact with at Zerorez, from my initial call to the representative who cleaned my carpet, was very courteous and professional. Your service was excellent and my carpet stays clean longer with Zerorez.
THE GUY WHO CAME OUT WAS A+ I OWN A BUSINESS AND KNOW HOW HARD IT IS TO FIND GOOD PEOPLE.
No residue
Friendly and efficient personnel. My rugs were picked up and returned exactly as promised and they look as good as new. Highly recommend your company.
I LOVE that when I called back to report a couple of missed spots that ZeroRez came right out and took care of them! Bryant was awesome! We will continue to use ONLY ZeroRez!