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Client Testimonials
The technicians expertise and friendly customer service skills
Professional
On time
courtious, appointment to my schedule, delivered on promise.
Scheduling was a snap! The tech was on time and did an amazing job with no muss or fuss. He really went the extra mile to remove old spills from the carpet. As he worked, he informed me of problem areas so there would not be any surprises at the end of the process. The final result was absolutely amazing. I would recommend Zerorez and the tech to ANYONE! Keep up the great work. Such dedication to exceptional service is really rare in today's world. Nice to see it. Thanks, Zerorez for a great job!
Products - Wonderful products; made my carpet look new.
Service - Exceptional. Very professional courteous and efficient, and friendly.
I love that I got a call to let me know that the technician was on his way. He was prompt & personable.
On time, effective, quick
The serviceman, Jeremy, was very friendly and considerate. He did a great job cleaning my carpets. I loved that they were dry in a couple of hours and smelled so nice! :) Also like the fact that Zerorez doesn't use toxic chemicals and can still get the carpets clean.
Very happy customer. Liz G.
Randolph was very pleasant and helpful. He was prompt on arrival and finished quickly.
I liked the way the carpet smelled and felt upon completion.
I highly refer Zerorez to my friends.
Love that Zerorez is a green company.
The products clean better than any other carpet service I have used. The vomit stain removal was excellent though I thought it was a bit pricey.
Bryant provided excellent customer service. He was very friendly and did a great job.
Excellent customer service... and quick process, with fairly quick drying time.
My carpet is 16 years old. When Zerorez finished, it looks like new. Technician was professional, explained everything and was finished quickly. He also respected that I worked from home and cleaned the area that I worked first.
Only one small spot apparently did not come out and reappeared the next day. They came back and took care of it within a day and it is fine now.
Without pretreating any of the high-traffic areas it cleaned the carpets extremely well!
Prompt service. Personable representative excellent job
I liked the professionalism of your staff, and your carpet cleaning product was superior. I would not hesitate to recommend Zerorez to any of my friends or aquaintances. Thank you for a job well done!
Javaris Johnson was a superb technician! He is a wonderful representative for Zerorez and performed an excellent service. Our carpets look like brand new!!! I will definitely be using them again AND recommending to all my friends.
you can walk on them- no chemicals
Cleaner carpet and fast drying time
Rep was clean and very professional and very friendly
The Carpet looks like new and smells clean. the cleaning didn't take long.
The tech was great. She was very professional.
No residue on the carpet. Smells fresh
Very friendly and courteous . Showed up on time, did a thorough job.
Oh my word; James was our technician and he deserves a promotion! His knowledge and professionalism was impressive and my carpet looks like new!
He even explained to my husband how Zerorez could completely take care of our Oriental rug that lays at our foyer. My husband was apprehensive at first because of its value but after James fully explained Zerorez's process, my husband totally trusted James' explanation and allowed James to take it to your plant. I was shocked! We have used your company once before this visit but we will continue and we have other oriental rugs that we will now trust you with now that we understand how it is done! Thank you James and Zerorez!
They removed our stains and sanitized the floors simultaneously. Great consultation as well prior to the start of the work.
Clean, no chemicals
The thoroughness of your process and your associate
The carpet looks new!
Friendly service and no harsh chemicals.