Client Testimonials

good and knowledgable tech. paul

Clean, very professional, no bad chemical odor (fresh/organic) - great job! I was VERY satisfied with the job Gerven Pognon did cleaning my furniture and explaining everything - great rep for your company! I will definitely use zerorez again!

This is the first time that I've had my carpets cleaned, and they don't smell the next day!!
Typically, when pet stains are cleaned, the next 2 days my house smells really bad.
I am sooooo happy! I know that my carpets are 100% clean and they look new! Zerorez is more expensive than other cleaning companies, but you get what you pay for! The technician was AWESOME to! Very professional and presented himself well. There's nothing I hate more than someone coming into my house smelling of cigarette smoke. The entire experience left my house refreshed! :-)

First Service:
My technician was Knowledgeable, kind, courteous, thoughtful and respectful. Offered help and education along every aspect of the service while doing a great job. Attitude, aptitude, confidence - Top Notch ! Great Job First name removed
Product - While i had to have a 2nd attempt at cleaning due to the amount of dirt build up in my carpet, the technician was happy to come back and clean any areas that returned after the initial cleaning.
I was disappointed that the carpet did not come cleaner on the first, but 15 year old carpet can only be may to look "so much like new"
I know have GREAT Clean Carpet, that "almost" looks new, no Soap residue to attract new dirt. Let's see how long it takes to get dirty again.

The people and the processes are top notch!

The Technicians were amazingly polite and helpful. They called and said they were ahead of schedule and wanted to know if they could come earlier than my appointment time. I had already asked for same day service and I was happy that they were going to start earlier than my appointment time.

The technicians started work immediately and sanitized and cleaned the carpets in three rooms. It was nice of the Technicians to ask me if I wanted my sofa and love seat and arm-chair cleaned; I asked about the price and they said there was a special offer on Angie's List; the price was very good so I asked them to start right-away.

The whole job including the furniture took the technicians about an hour or possibly longer; they took their time to do everything right.

I am a very happy customer and I will definitely refer the Zerorez Company to my family and friends.

Signed:
Mohammad A.

Don't leave a chemical residue

I like the fact that the cleaning solution you use that is not detergent based and is nontoxic. I also appreciate the fact that your technicians were on time, respectful, and did the job efficiently in a short period of time. In addition, they were willing to move furniture. I also like the fresh smell after they used the enzyme to kill odors caused by previous puppy accidents. I was a little disappointed, however, that the solution was not able to remove the red clay stain near the back door.

Service

Brandon the Tech made my carpets look like new! Very pleasant attitude and service with a smile!

They are on time and informed me of everything that was to be done.

No chemicals

quality products/services. Very nice personnel came to my home

Friendly and professional staff, timely appointments

I was very pleased with the cleaning job done on my 20+ year old rugs. The technician was very professional, thorough, and careful of the house and it's interior. I will definitely use Zerorez again!

Very pleasant experience. Jarvis was very professional and did a good job.

The carpets came really clean and dried faster than I expected. The technician was very knowledgeable and answered all of my questions as well.

Professional and quality clean

Excellent!

Technicians are prompt and professional and always do a great job.

Carpets were cleaned very well. My only disappointment was that I booked a time between 10:00 AM and 1:00 PM, and the tech didn't arrive until after 1:00 PM. It would be nice to nail down a smaller window of when the carpets will be cleaned. That would help with needing to schedule a half-day vs. a full day off from work in order to be home for this service.

They did a great job, leaving my carpet looking like new.

Quality service, friendly and willing to stand behind produce

Look Great! No smell! Mr. Johnson did a great job!

Professionalism and efficiency

The tech Caleb was friendly knowledgeable and very through he suggested other areas that might need service and did a great job

Good job, reasonable cost, no weird smell!

Follow up, waiting to get rugs back

no residue

The quote for the service I requested was realistic. The customer service is impeccable. The technicians arrived on time and were friendly, neat, clean, very professional and knowledgeable about Zerorez and carpet cleaning. The techs (Shawn) thoroughly cleaned my rooms and stairs efficiently. I am very satisfied. Ms. Last name removed