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Client Testimonials
Very friendly associates, showed up early, and the final product was excellent.
Reliable and fast service
The representative was great. Was very informative and He even found a lost diamond earring of mine.
Each person who came here was terrific. Very impressed.
It is really amazing how they make the dirtiest carpets look brand new! Their technicians are also so pleasant and professional! Truly amazing 🤩
Very professional, informative, friendly- Darrell was great and did a great job!
Ontime
Communication was clear
Service was done well
Technician was professional
Very good service energetic and hard worker.
The Tech came and took very good care of me, I happen to be a double amputee he help me with my wheel chair moved it out of the way and provided a nice clean and very enjoyable atmosphere! Thank you!
Great customer care and communications! Not to leave out the amazing results! The carpets truly do look new again.
Always do a good job. Technicians very polite
The carpets were done wonderfully and the customer service was great. However, the first cleaner that came had to get 2 different vans because they were broken. Then she sprayed our sectional with the enzyme cleaner and it turned the couch brown. The cleaner sat on the couch all day until the 2nd cleaner, Jerit came out. Jerit actually did our carpets upstairs and it was fantastic. He also pulled the enzyme cleaner out of the couch because the company told him too. The couch is still brown and we are still waiting for the customer service manager to call us about replacing our couch. We did also notice the corners of our walls are damaged because the first cleaner did not use the wall guards. Jerit tried to get the blue off but the wall is damaged and the paint is missing. Overall, the carpet was done great and Jerit was fantastic, but we now need a new couch and wall repair.
Professional and courteous staff
Brian was great and even left a complimentary cleaning solution bottle! Amazing customer service! Thanks so much!
I like the specials and the clean smell
Very clean when completed
Very friendly and knowledgeable workers
Professional, fast & efficient.
They did a good job and was quick The carpet dried faster than we we were told.
Great customer service
Everything came out very clean.
The "B-water" works on pet stains. We've been using it for probably 10 yrs now, I think? (Or however long Zerorez has been in business!) And with no worries about a lot of chemicals on the carpet.
The technician that service me last Wednesday was very friendly, caring, and so helpful. Darrell did an awesome job on both of the carpets. I will definitely ask for him again to service me. Thanks for a wonderful employee...
Excellent service. Made it so easy for me.
On time, quick, and friendly technician.
Carpet looked and smelled good.
Efficient and clean
Customer service was great
Joshua was great, and super fast
We love zerorez. The guy who serviced us did a great job. He was also covid friendly which we appreciated.
You're products are the best, excellent cleaning service. My technician Marcus was excellent, very professional. Thank you.
The empowered water left my carpet very clean and fresh smelling. Samuel Powell and his helper were very professional and did an excellent job from start to finish. They followed safety protocol related to COVID and used shoe covers to avoid tracking in debris. I was invited to check the cleaning prior to completion to show that the carpet was actually being cleaned and to check when the job was completed. I was very satisfied with the service.