Member Testimonials

My problem is your website. It would be nice if it was updated more often. When pools are closing at a certain time. If it is open till a specific time. Or do an APP that tells what is open
And what is closed.

I like the variety of exercise classes during times that are convenient to my schedule. The instructors are amazing and I always get a great workout!

Range, availability and professionalism of group fitness classes.

I regularly attend group exercise classes. Instructors are mostly great, participants are fun and quality of the classes is excellent

I would like to address the constant facility issues. I have been coming to the y for years. Constant facility issues are increasing and seem excessive. No other public space I can think of has the multitude of issues that take a very long time to resolve. Even easily fixed issues such as sinks and toilets leaking and showers inoperable go on for way too long. HVAC is broken every summer in group x and takes months to fix. The only bathroom on that floor is inoperable.

Maybe it is time to reevaluate facility maintenance and how it is performed. Perhaps entering to experts in the various areas of plumbing, pool maintenance, hvac so that issues can be prevented and immediately addressed when problems happens. No one I know asked for the virtual class setups in the facility and they are very poorly attended at UMLY. No one asked for a video board upon entering the facility since you need to sign up individually for classes in advance and I have been told it is not updated. Let’s focus on the running of the facility which we all value.

Open doors program ride

Great staff!

It has been much easier to get pool time for lap swims this year. And I appreciate the helpfulness of the people who work at the Y.

i am grateful for the variety of programs and activities which are available and their excellence. i am very thankful for the dedication and expertise of the instructors, especially Tina and Barb.

50M pool and commitment to optimizing lap swimming in 50M and B pools

They reach all people both old and young with a great variety of activities.

All of the great instructors and wonderful group exercise classes.

They are non-judgmental. People of all levels of strength and skill are welcome.

Instructors, schedule, socialization and location for Berwyn branch.

For the most part, I only use the gym for cardio and weightlifting. I like that it is a friendly, inclusive place and the facilities and equipment are well-maintained.

Verity
Staff
Swimming pools

I love the Silver Sneakers program. So much fun with excellent instructors. Have made so many friends there.

I come to the Y for instructor-led fitness classes on Tuesdays, Wednesdays and Thursdays. I enjoy them!

I use the pool and exercise room. Appreciate the recently purchased and installed equipment. Facilities are always clean and well maintained.
Would welcome any updates on the outside pickleball courts, in particular where do the legal proceedings stand.

Flexibility of levels - even inside 1 class! There are options

Wide variety of options

I very much enjoy the classes offered in weights, Pilates and Barre.

the warm family pool
the steam room
the rocking chairs to relax

Lots of different programs and activities.

The facilities meets my needs for exercise, primarily swimming. Great facilities.

First name removed loves camp. Thank you for providing an exceptional experience

Amazing camp experience.

Love the personal training and the variety of programs offered. Love the 360. Love the online availability.

Kids always have a great time and are active throughout the day. Flexible changes can be made to camp schedule - a perk!

The program is actively engaging for my child. He enjoys the various activities each day.

My daughter just loves them. She loves her counselors and the activities. She was half day and begged for full day. She is very discerning about what she likes and she loves the Y.