based on 310 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It shows that the teachers and staff truly care about each child.
Have some concerns about children with food allergies as they are not watched very well and kids end up taking food from others plates.
Amazing teachers and administrators! We love Lightbridge Academy of plano
Very nice and easy way to make the kids feel better when they’re older
The center is clean, teachers are personable, directors are great to work with and the curriculum is engaging for my kiddo.
Great teachers and staff. They really love our daughter and are invested in her wellbeing. She loves going to day care and playing with her friends. They have awesome playgrounds too!
We’ve noticed a significant amount of new staff recently, and many of the teachers caring for our children seem to be new. While we understand that staffing changes are sometimes unavoidable, the frequent changes have been difficult for both children and parents.
Consistency is especially important for young children, as it helps them build trust, feel secure, and develop strong connections with their caregivers. When teachers change frequently, it can be confusing and unsettling for the children. It can also be challenging for parents when we arrive for drop-off or pick-up and are unfamiliar with the staff members caring for our children. We don’t even know their names- which is important if they are with our kids all day carrying for them…
Whenever possible, it would be wonderful if children could have a consistent group of 1–2 primary teachers so they can build meaningful relationships and feel comfortable with familiar faces each day.
We would also appreciate better communication regarding staffing changes. Even a brief notification letting families know that a regular teacher is out and who will be filling in for the day would provide reassurance and help parents feel more informed.
We understand that staffing needs can fluctuate, but the amount of recent change has been frustrating. We hope efforts can be made to provide greater consistency for the children and more proactive communication with families when changes occur.
Staff are caring, kind, safe. Atmosphere and environment is intentional. Love that curriculum is done already so staff don’t have to spend time away from the kids to plan, which allows for the primary staff to stay with their class. Appreciate the amount of communication as well as willingness to problem solve.
Pretty much everything!
Well-structured and supportive educational environment that promotes both academic achievement and personal growth.
Thank you for everything that you do for our kids.
My son has been attending Lightbridge Academy since he was three months old, and he is now four years old and enrolled in their Pre-K program. Over the years, we have had an excellent experience with the school.
Lightbridge Academy truly prioritizes both the safety and education of the children in their care. The staff is consistently welcoming, professional, and supportive, while the teachers go above and beyond to support both the children and their parents.
It has given me great peace of mind knowing my son is in such a caring and nurturing environment every day. I often wish the school extended through 12th grade because of the trust and confidence I have in their program and staff
Having come from a another day care and joining Lightbridge shortly after turning 2yrs old, I have to say the program is exceptional. The structured classrooms, nurturing teachers, peace of mind of having cameras is a parents dream. Thank you!
The responsiveness of the teachers and staff, willingness to work with us and our son’s schedule and helping us build that schedule with their own expertise.
We have sent both of our boys to this Lightbridge from infancy through Pre-K, and our experience has been wonderful. The environment is always safe, clean, and welcoming. The staff is very friendly, caring, and supportive, and the teachers are extremely well trained and attentive to the children’s development.
We have been with them for the last 7 years, and we are very satisfied with both the academic program and the curriculum they provide. Our children have learned so much and have always enjoyed going there. We truly appreciate the care, dedication, and positive environment the entire team provides for the children and families.
Love this Lightbridge! Staff is amazing. My daughter loves the staff and administration. They are always on top of everything and keep parents informed!
Great staff and programs. The entire staff is inviting and supportive to the kids overall growth and aptitude building
the teachers and directors are so caring and provide both my children with the tools they need to learn and grow and i have 100% confidence that they are providing the absolute best care. I also love how Sam and Amanda are on top of communication with the parents and coordinate extra things like my son's speech therapist and helping create the best plan possible for him to succeed. The teachers are also amazing an have tought my children's so much my son now counts in spanish and knows how to clean up and set any organized. They also practice with my younger son walking, clapping, talking which has had such a huge impact on our lives because they are working on these critical things while we are at work and reinforcing what we are trying to teach them. I have recommended this program to others who have also had such a great experience and will continue to recommend to any other family looking for amazing care
They take such good care of our girl ❤️
Meeting the kids where they are and not putting them in box based on age
Complete incompetence.
Teachers are very loving and warm but administrative incompetence is the reason everyone is leaving in droves.
My children are fortunate to have teachers who truly care. We consistently receive thoughtful feedback on their progress, along with guidance on how we can better support them on their learning journey.
My daughter has one year left, and I know she will be very sad to leave. With Ms. Mariana and Ms. Kelis, she is challenged every day in ways that help her grow and prepare for kindergarten.
My son is in the care of Ms. Eli, Ms. Joan, and Ms. Tati, and we’ve seen him flourish over the past few months.
What stands out most is that every teacher in the school knows my children and cares for them as if they were their own.
Safe, flexible, and accommodating to kids with allergies
So thankful for the wonderful staff at Lightbridge’s who care for our littles and provide peace of mind for moms and dads!
La diversidad en la programación.
Lightbridge has provided us stellar care. Our son has made leaps and bounds in development since starting and is even reaching milestones for kids much older than him. It’s honestly all due to the amazing staff there.
Transparency, app, teachers, curriculum and accreditation
Our son has thrived in Purple Cats! At 21 months, he knows the ABCs, can nearly count to 10 correctly and is learning new words and skills everyday. I know his success is a direct reflection of Ms. Selma’s lead along with the rest of the team. Drop offs go smoothly thanks to Ms. Niya who has been there since he started at 3 months. Most importantly, I know my son is well care for and loved while in their care.
It is apparent to the parents that Ms. Olivia and the administrative team have worked tirelessly implementing a new structure and growth over the past months.
We are so grateful to be part of Lightbridge family!
Parking lot is awful, turnover rate and elevator/stair cleanliness
Weekly theme helps a lot to the kids as they learn structured curriculum while play and develop.
Ms marissa ms danielle every teacher