Client Testimonials

Excellent customer service from booking the time the appointment was booked to the service technician job performance and professionalism.

Ease of making appointment on-line
Communication
Arrived when promised
Excellent results
Polite & professional tech-Marco did a great job-no pressure for additional work
Reasonable price
Very satisfied with the whole process

Top notch customer service. They worked very hard to accommodate my needs. I have a town house that has five levels. They were able to provide an affordable estimate and and because I was wondering out of town they they were super kind enough to squeeze me into the schedule at the last minute. The technician was professional and answered all my questions. He did a wonderful job restoring my carpet on the stairs and throughout the house. Zerorez is exactly that. I didn't have any left over residue or crunchy feeling on my carpet afterwards. Just clean. Very Satisfied.

Lance was our technician. He was amazing; a ten out of ten. A fantastic personality and the best technician we've ever had - he got stains out that previously had us disappointed with other ZeroRez technicians that couldn't get them out and was overall way more attentive to detail and providing a better overall clean. He was fabulous; can't say enough good things about him - we will be coming back solely because of him (it's expensive and he definitely made it worth it). This was back in June 2025, we just came across this survey and made sure to fill it out, that's how great he was - we hope he gets his recognition and value paid.

Your technicians are very friendly and informative.

Great service!

On time, accommodating, quick, informative, and pleasant!

There is no residue left after cleaning so it dries much faster and we can put furniture back sooner.

Best carpet cleaning we have ever had.

Thorough cleaning, friendly employees, prompt service.

Easy to schedule online
Carpets nice and clean after service
Most stains removed

Great customer service! My carpet looks brand new and smells fantastic.

thoroughly cleaned carpet professionally

I had my air ducts cleaned. The technicians were pleasant, arrived on time and explained the process. They assessed the condition of the ducts, and provided options. They were efficient, thorough, and made recommendations. I was very impressed with their work.

Mike was pleasant and professional. He arrived on time, explained his work flow process and started working. He was thorough efficient. He did a walk through with me when the job was completed and provided recommendations on how to care for my carpet. I will ask for him again the next time I use your services.

Did a great job as always

The service is fast and effective, without leaving a strong scent of cleaning products. Also, the people are always friendly and professional!

Excellent service at a fair price.

My carpet looks like new, there was now heavy perfume smell next after the gentleman that did the work was very nice and also very business like

They we're super friendly and super fast.

Great service and results

Easy to schedule, no harsh chemicals.

The young man that did My carpet I was so impressed wonderful job

I love that the technicians are flexible and can add on additional services if needed.

Our tech was terrific. Company has great communication and they really care. Did a great job!

Absolutely amazing service from start to finish! Scheduling super convenient, techs are beyond amazing and professional. Zerorez has been able to get out stains other companies have not. Have recommended to numerous people!

The young man Brandon did a great job, very impressed. The carpet looks great.

Very friendly staff and professional cleaning.

Able to make appointment soon and easily change if needed; special treatment of stubborn pet stains was very effective. Highly professional staff who provided helpful explanations.

Carpets looked and felt so nice.
Did not take very long. Longer to dry though.