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Client Testimonials
I like your people and your services. I DO NOT like, however, that you charge quadruple for area rugs. Houses in Richmond, Virginia have a lot of wood floors and wall to wall carpeting is rare and area rugs are pretty much wall to wall but they are not attached with nails and glue. I use other services when i need my area rugs done. Totally ridiculous and a terrible business model. You are losing so much business.
Clean carpets result!
Very professional. Everything looks grest
Clean carpet with great service
Easy to schedule. Friendly service.
Pierce was very professional and honest. When he came the first day he cleaned one chair, and he told me he preferred to wait and clean the rest to see how the material would look after it dried.
He came back and finished cleaning all 8 chairs with success.
He did a quality job, as well as took pride in the work he was doing.
They were prompt, courteous, checked with me to confirm I was satisfied with the sofa cleaning, and cleaned the carpet in a timely manner.
Effective and efficient
I like how clean the products you all use are my carpet really needed cleaning and it was almost like new when I got home I'm completely satisfied with ZeroRez
Always on time, provide efficient and professional service
It was so fast!
Great service and results !
On time, no problems, fast service
The carpet looks and feels so much better now. Our technician was excellent. Prompt, professional, and great work ethic. We are very satisfied.
My technician was amazing!
Kind service
Great 3 step process that removed most stains
After protective coat was offered
Great communication and explanation of everything he was going to do, steps, cost and the duration he was going to be there.
Our serviceman, Morgan, answered my questions and explained to me the importance of using s certain product on carpet because we had pets.
Though a little disappointed in one room that was done, he explained that the carpet was pretty old and that the fibers in the carpet were just broken down over time.
The other rooms I was very pleased with how they looked and the whole house felt and smelled cleaner.
Chris was very progressional and courteous and did an excellent job!
I have used your company for years. The technician Brian Isaiah was by far the best in cleaning our very old carpet. They look so much better and he is the best one ever. Im not sure what he used but it worked.
Technician was on time, nice, thorough, and informed me of add-ons without the hard sell.
Kevin was outstanding. Would request him for next time :)
First time with Zerorez and very pleased with service and quality. I’ll be a returning client. Giovanni was a delight and professional. Thank you.
Technician was excellent and knowledgeable. On time.
The value, the specials and the excellent results. The technicians have always been super nice and professional and thorough.
Easy to schedule. Technician was helpful and efficient. Toxin-free cleaning.
friendly carpet cleaner. Great communication. Went above and beyond to do job right.
Your technician did a great job cleaning my carpet. It was drying about 3 hours with my whole house fan on. Like everything else the price is gone up but got to keep those carpets clean.
Great job completed by Demetrius!
No residue cleaning and the excellent customer service. Adam was great and very thorough. Highly recommend!