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Client Testimonials
Technician was thorough, polite, and on time. Carpet dried quickly, looked very good and felt clean.
I have had my carpets cleaned by zerorez for a few years. The past to cleanings were horrible. The tech was in snd out of my house in 40 mins total. I was very spectacular to ise again but I did. I sm very happy I did bc the tech took his time and did a great job. Thsnk you
I appreciate that there are no harsh chemicals. Our technicians William and Emerson were on time and professional. They finished quickly while also making sure to focus on the problem areas. We’ve used Zerorez for several years now and will continue to use them.
Very polite and knowledgeable operator did a great job--very pleased with the results.
Timely, fast, excellent customer service
Professional service, on-time and friendly. Did a great job on my carpets. Very happy with the service!
The technician was EXCELLENT!
Excellent communication, especially with Emily. Cleaner and stretch tech were both punctual, professional, and competent. The carpets looked terrific, and both services came in under the quoted rate.
Air duct cleaning
Price was comparable and carets were cleaned well. The ZeroRez rep was courteous and efficient.
Great service! Great job on our carpets. Would highly recommend. Josh was great! Quick but efficient and informative.
Easy to book. Carpets look amazing very pleased.
carpet looks good. people were good to deal with
Very professional and friendly. Nice work
He was professional,friendly on time and got the job done my mattress look brand new again
Knowledgeable tech, helpful scheduler, and our rug turned out great.
Quick service and good communications.
Your personnel are polite and well trained. You take extra care with walls and furniture to not compromise or scratch or leave extra water drips. I like the pre-walk through to look at problem areas, spots, answer questions, etc. The results are good, and not perfect, but I don't expect perfect with 15-20 year old carpeting!
On the most recent visit, the truck had a problem. The crew had to leave and come back with a different truck. The trainee estimated it would be one hour before the return. However, it was 3.25 hours before return. Management level personnel might have foreseen that a phone call back to the customer about the delay should be placed --- the return was well past the original window cited for the job. Also, management might have offered some sort of future coupon or a small discount for the inconvenience of the customer having to wait upon the return and potentially having to have changed other plans in order to get the job finished same day. Thank you! I say "management" because I think it's more on the upper level leadership of the company to have those procedures in place when a problem arises, not the cleaning crew responsibility.
no issues
carpets dried quickly
Great customer service, and carpets felt so clean!
Are able to get most stains up or very less noticeable, especially on lighter carpet.
Excellent service
I appreciate the how quick it was to schedule an appointment. The technician was courteous and friendly. My carpet looks great!
They did a thorough jobs on my rooms.
Comprehensive cleaning
Courteous staff
Competent staff
Knowledgable staff
Efficient Time Management
Pet friendly; polite and efficient service provider who kept me informed regarding timing of his arrival.
They did a great job.
Quality of work
Great service and excellent job by Jeff
Great job!