Customer Testimonials
Culligan sends email & text reminders of delivery dates. Also appreciate online billing information & automatic monthly payments.
Friendly delivery people who are al says in time.
SERVICE TECH EXPLAINES EVERYTHING
I'd especially like to thank Larry (sales), Janet (customer service), and Rico (installer) for their help as we got a previously unknown plumbing issue in our home fixed.
Product is great - service OUTSTANDING !!!
Service is excellent
On time, reliable and friendly staff. Affordable prices.
Haven't had it that long. So far so good!
Never a problem with service. Good product. Outstanding people!
My culligan man is very polite and efficient..
Quality of your product and expertise of the technician.
It's all about the service technician. Mike is punctual, professional, respectful and pleasant. He gives me confidence that the work was done properly and any issues were addressed.
we love the service and product
Reliable, professionable and honest. Very understanding to customer needs.
Very knowledgeable
Excellent service
Great tasting water and great delivery service.
Water tastes really well. Service is excellent if they send experienced technician.
Service is always a phone call away.
I do have one suggestion: As many of your customers are growing older, it becomes harder and more difficult to carry the 40 pound bags of salt down a flight of stairs to where the equipment is located. You may consider adding a lighter bag into you sales mix OR allow your delivery person the option to deliver the salt to the basement.
Thank you.
Your delivery men are always so nice. They clean up after and even turn off the basement lights off so I do not have to make an unnecessary trip to the basement. They always tell me how the softener is operating and when next delivery will be.
The customer service is prompt, and the service is fast.
Great service
Very dependable
Being able to bypass the water softener from the App as well as monitor salt levels and usage. The RÕ system also offers similar benefits as well as the run from the basement which allows better usage of the space below the sink.
Mike L. Is a great rep. He provided all of the information I needed as well as recommending the systems I would want to resolve all of my concerns.
Jovi installed my systems while answering some maintenance and service questions I had. The run was to the basement which required some fishing of the pipes for the RO system. It took longer than expected, but he was able to get it done.
I like the fact that Culligan will take the bag of salt to my basement and fill the container. Also their manager Lee Ann is always so friendly and helpful
Excellant service
Personal professional and helpful!
Delivery guys
Warren was the best!
The products are great. The services are hit or miss. I called to reschedule a service appt and was told we had nothing in the books on the original date so I just scheduled a new date. Then I got a phone call confirming the time of the first date that I was told didn’t exist. The gal I talked to then informed me that there are two scheduling tools that are used and they are totally independent. So I had one date in one system and a different date in the other. That’s a terrible customer experience because now, depending on which system someone looks in, there may or may not be a service appt. It’s not a good way to run a business especially when I have to argue that I do in fact have an appt and Culligan tells me no and then a week later they tell me yes. It’s wildly confusing and frustrating.