Customer Testimonials
I get an actual human being when I call.
Your company has always been there for me when we needed fuel and the drivers that have deliveed the fuel have always been very friendly.
Responsive to requests and information
professional, responsive, responsible… always very customer service oriented
Quick delivery and take care of the little customer who only uses gas for stove and dryer.
Superior has been an improvement from Osterman. We are on a consistent schedule and less likely to have to request fill up service because our tanks are low. Billing schedule is more clear. Osterman would take out way too much money for the payment plan and we would end up with over $1000 in excess at the end of the year.
On time .getting back to us . Thanks
Expedited deliveries friendly phone reception
Always come when you need them.
Prompt affordable service.
Customer representative very helpful and accomodating
Prompt response for filling propane tanks. Office staff very pleasant
When we moved into our new home, they came for a safety check to make sure everything was in order. They determined our tanks needed to be replaced and did so promptly (with no charge to us). Very friendly!
Great customer service
Everyone is very personable nice. And professional, knowledgeable
polite and on time!
The office staff is kind and friendly, always answering my, sometimes, stupid questions. The deliveries are on time. At first, I was extremely nervous about the automatic deliveries, never used propane in my life before, but not am satisfied about the process. Thank you
Ran myself out of propane and Superior was able to arrange a delivery same day and also have a Safety Inspector come to make sure there were no leaks and my family safe.
Major props and gratitude for the people that made this all happen within hours!
Reliable affordable always available
They were easy to work with and informative.
Whenever I have had a problem they were available and took care of it. And oil delivery is timely.
I do want to say that I think customers should have been made aware that Superior bought or merged with Brennan Oil. When I had delivery this week the truck was a Brennan truck and I thought the driver had the wrong house. I went out to tell him but he said he was with Superior and he had a Superior shirt on.
Friendly service and fair prices
We live in MA but have a vacation home in RI, which means that we cannot always know whether the tank needs oil supplied for the RI property. Superior Plus keeps track of the weather and thus the oil level and makes automatic deliveries and sends its invoice by email or text to our MA home address. This makes life easy and makes us more comfortable knowing that Superior Plus is watching the situation.
Propane Prepayment plan is very reasonable. My usage is not consistent and cannot be accurately estimated by degree days. I can monitor my usage and delivery is prompt based on the monitor device on the tank.
You guys simply ROCK!
Automatic delivery.
Give Shirley a medal! She's professional, but personable, and always finds the solution.
Every one I have spoken to at Superior Plus has always been so friendly and accommodating!!
The service men who have delivered gas to my home in R.I. are very knowledgeable and helpful.
I enjoy having them as the company I turn to for my propane equipment and refills.
Linda from Naples Florida and Johnson's Pond!!
Excellent, but I recommended a neighbor and haven`t heard a response from Superior..
Customer service is great.. You could actually talk to a live person in a prompt manner.
Nice secretary at Hope Valley location.