Customer Testimonials
I like the friendliness of the staff when I call and when they deliver.
Friendly staff and delivery as promised
I just switched over to Superior and so far communication and call backs have been prompt.
Technicians arrived for appointments when they said they would. When I called I did not have to wait on hold forever, huge plus.
Shirley is a valuable person for your company. If it weren't for her, I would have switched to Ginger's oil, which I did and she showed me why it was beneficial for me to switch back to you.
When I had an in person meeting with the heating assistance program in North Kingstown, Lindsey, who interviewed me said, "I love Shirley"!
Your staff is great!
monthly payment with price lock
Very friendly customer service. and always there to try and help. budget friendly also.
You keep my tank full of gas. I never have to worry about running out or calling for fill-ups. I really appreciate it.
Timely deliveries, friendly service
Timely deliveries and good service.
The prices were reasonable and competitive. The staff I have spoken with and met have been helpful, professional and kind. Superior made switching propane companies easy. I have had no trouble reaching live help any time I've needed help.
The propane delivery driver was very nice and professional.
The service has always been great and your front office is very cordial
I used to "dread" going to the office to pay a bill, but now, it is a happy "phone call, with a whole new attitude an the telephone. a true "customer service". My tank needed to be changed, and the service man provided happy efficient and helpful service....Thank You, especially for the set up of automatic service to refill my gas tank when needed, and the paperless e mail bills and statements!
Thank you again...
On time delivery.
Phone representatives are very responsive to date. My last conversation was with a person named Jade who was very responsive to my needs and followed up with phone call and email.
Nice to know people like that still work for big companys.
Kieth was very accomodating with respect to getting a job done on time.
Easy to use app!
Your staff! I typically pay by phone or email and they have always been very friendly and helpful. Great employees make a great company.
I haven’t had any problems With the service with getting my propane on time no problems that’s what I like the best about it
Prompt service. Quality service
I needed a delivery of propane so I contacted Superior in Johnston. I spoke to a wonderful person, Ruth who took my information and because I was below 20 gallons on the meter she told me she would get this order into the delivery supervisor asap!
They delivered a full tank of propane and put a radio meter on as well so they can monitor the level going forward. She was great and the service was quick.
Thank you Superior Propane for great service!
Excellent service, a pleasure to talk with everyone there. Completely knowledgeable repair people. Always a very timely response
You are there when I need you
Appreciate local, personal customer service.
Prompt service. Friendly and professional service staff. We are relatively new customers and have been quite pleased with the general responsiveness of Superior staff.
I called a couple of propane companies before I called Superior. They were the only ones to respond right away. The people I talked to were very informative and accommodating. They set up our account and delivered the tank in a timely manner. I highly recommend Superior Plus Propane!
You respond wuickly
Thank you! Service was prompt and the drive was great.
Online ordering, automatic payment, budget payment available if needed. Text messages about delivery being made is nice new option