Customer Testimonials
Very helpful customer service and easy to schedule tank refills.
Organized, professional, prompt courteous service. I can actually connect with a person!
Their services are very reliable and company staff addresses problems quickly.
Only problem I have is that the fuel price is so high.
we are senior citizens and have a budget arrangement but it's still expensive.
I am grateful that they are easy to reach by phone unlike other companies that don't have real office staff but refer customers to use computer or cellphone correspondence.
Easy connections to living people in the office is a gift to seniors. No phone trees to go through but a very nice person to answer customer's questions.
Prompt service
Prompt responses to questions one might have. Budget friendly, great employees to offer customer service.
Top shelf customer service and skilled efficient field team
We are long time customers. We find that the services are excellent and the prices very fair.
Unfortunately I do not recall her name but she is extremely helpful whenever I call
Great and responsive customer service
Prompt and dependable.
Customer service people that listen to my situation and find the best contract for me
Driver answered my questions
I have always had instant response to calls and particularly to 'out of gas' (hasn't happened since the new technology which allows monitoring was attached to the tank) and to service needs. It is very reassuring to know that back up is always there.
Also the techs are pleasant, knowledgeable and efficient. Office staff also easy to reach and very helpful. Propane itself may be a little cheaper other vendors, I've checked, but this service is Superior and worth it for the peace of mind.
Easy to deal with, friendly, professional, punctual, prompt and guy who did tank install was awesome. Thank you.
Reliable, hassle free. Good customer service.
I find the automatic delivery system is convenient and I never worry about running out. No need to be checking my gauge and in the winter that is definitely a win.
Convenient budget plan adds to this and its a win win
Fair prices, good service.
I had 2 gentlemen come out to my house to remove a propane tank and replace it with three new ones. They inspected the ground and informed me they would finish leveling it after the placement of the tanks. They were very pleasant and worked diligently to get the job done. My hope is that they are being rewarded with a decent pay for their work.
Auto delivery when I needed it plus very courteous and professional delivery person, thank you!
Local
My situation was urgent and they came through in 2 days
Nice secretary at Hope Valley location.
I get an actual human being when I call.
Your company has always been there for me when we needed fuel and the drivers that have deliveed the fuel have always been very friendly.
Responsive to requests and information
professional, responsive, responsible… always very customer service oriented
Quick delivery and take care of the little customer who only uses gas for stove and dryer.
Superior has been an improvement from Osterman. We are on a consistent schedule and less likely to have to request fill up service because our tanks are low. Billing schedule is more clear. Osterman would take out way too much money for the payment plan and we would end up with over $1000 in excess at the end of the year.
On time .getting back to us . Thanks
Regular deliveries. Your drivers know the location of the tank and handle everything without my involvement